Solved Computer potentially unprotected MSE

[blockie]

Although I completed a scan 2 hours ago with the latest definitions I still get the subject message.

 

[richc46]

May have several meanings.
Real time protection may be off
or
You have to take care of a threat
Microsoft Security Essentials | Protect against viruses, spyware, and other malware

 

[blockie]

No threats and Real Time Prot. is on.

 

[richc46]

Go to search
Action center, see if any information is given.

 

[Borg 386]

Check the settings tab on MSE to see if:

Default actions are set to recommended action

Real Time Protection is on and all boxes checked

Advanced settings to see if everything is checked (the create restore point is your choice)

You may want to clear out any quarantined items. Also, deleting your history may help, although you might want to keep a hard copy of what items were found in the past.

Or you can try reinstalling the definitions manually. D/L & 2X on the file. This will reinstall the entire set of definitions.

Install the latest Microsoft Security Essentials definition updates - Get the latest definitions - Microsoft Malware Protection Center

Be aware there is always the possibility that a program/virus is interfering with the operation.

 

[blockie]

Solved-------- Uninstalled the old one. Downloaded and install a new one. Simpler than spending days troubleshooting.

 

[richc46]

Good for you. Glad that it worked out.

 

[Borg 386]

Glad you got it sorted. Sometimes a re-install fixes problems.

 

[blockie]

Did it again. Potentially unprotected, Followed all the suggestions on previous posts. Don't want to keep re-installing.
help?

 

[Bill2]

Try out the steps here.

Keeps saying that my computer is "potentially unprotected" - Microsoft Answers