Solved Computer randomly locks up even during memtest86

LJOE182

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So I had an issue with my computer randomly locking up, so I decided to reformat. After reformating and doing updates I get to installing SP 1 for windows 7. After it restarts a few times it get to the last step when it freezes. Fantastic. So I decide to run memtest86 to see if my RAM is the culprit. Running memtest86 on one stick of RAM and everything is going well until about 10 and a half minuets when the computer locks up. Keyboard doesn't respond (can't esc, can enter config, nothing) just like when I was in windows.

Does anyone have any idea what this could be? I recently flashed my BIOS but it flashed properly. I used an in windows utility provided by MSI.

OS (when I get it working): Windows 7 x64

Specs:

AMD Phenom II X6 Black Edition 3.2Ghz
GTX 570 HD
MSI 890FXA-GD65
2x 4GB g. Skill RipJaws DDR3-1600
Corsair AX850 PSU

Edit: Happened again doing a memtest. This time only took 2:39 to freeze and lockup. Going to test the other stick in a different slot to see if that changes anything (nope a different slot with a different stick still locks it up). Unplugged all peripherals and ethernet from PC and still crashes. Unplugged the hard drive's SATA cable and memtest was able to do 2 passes.
 
Last edited:

My Computer

OS
windows 7 64x
CPU
AMD Phenom II X6
Motherboard
MSI 890FXA-GD65
Memory
RipJaw DDR3 1600
Graphics Card(s)
EVGA GTX580
Sound Card
On board
Keyboard
Razer Lycosa
Mouse
Razer Lechesis
Do the following:
1. Shut down your computer
2. Once the computer is turned off, unplug all power sources (AC Adapter then Battery)
3. Hold down the power button for 30 seconds
4. Plug power sources back in (Battery then AC Adapter)
5. Turn your computer back on
This will reset your software connections between the BIOS and hardware, and it will also clear any memory corruption in the temporary memory (disregard the battery statements if you are using a desktop and not a laptop).
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Given that you've moved things around, I'm guessing you already powered off, so you probably already reset the software between the BIOS and hardware and cleaned the temporary memory. Did you try one stick in both slots, and then the other stick in both slots?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Just followed your directions and running another memtest. It is a desktop, sorry for not specifying. I have tried both sticks in different slots, still locking up at different times. I got one stick to got through 2 passes before it locked up. I understand that memtest goes on indefinetly until stopped.

Memtest locked up again. ;(
 

My Computer

OS
windows 7 64x
CPU
AMD Phenom II X6
Motherboard
MSI 890FXA-GD65
Memory
RipJaw DDR3 1600
Graphics Card(s)
EVGA GTX580
Sound Card
On board
Keyboard
Razer Lycosa
Mouse
Razer Lechesis
Just followed your directions and running another memtest. It is a desktop, sorry for not specifying. I have tried both sticks in different slots, still locking up at different times. I got one stick to got through 2 passes before it locked up. I understand that memtest goes on indefinetly until stopped.

This is true. The other thing to try is resetting your CMOS by going into your BIOS and selecting reset to defaults, saving, and then exiting.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Cleared the CMOS via the button on the back of my MB. Set BIOS to run default settings. Running another memtest.
 

My Computer

OS
windows 7 64x
CPU
AMD Phenom II X6
Motherboard
MSI 890FXA-GD65
Memory
RipJaw DDR3 1600
Graphics Card(s)
EVGA GTX580
Sound Card
On board
Keyboard
Razer Lycosa
Mouse
Razer Lechesis
Cleared the CMOS via the button on the back of my MB. Set BIOS to run default settings. Running another memtest.

Just for future reference, resetting the BIOS to defaults clears the CMOS; you didn't need to do the first step. :) Each one works equally well. See: How To Clear CMOS (Reset BIOS)
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I meant that when my PC booted up it asked me to run setup or load default settings pressing F1 and F2. Thank you for the help writh.
 

My Computer

OS
windows 7 64x
CPU
AMD Phenom II X6
Motherboard
MSI 890FXA-GD65
Memory
RipJaw DDR3 1600
Graphics Card(s)
EVGA GTX580
Sound Card
On board
Keyboard
Razer Lycosa
Mouse
Razer Lechesis
I meant that when my PC booted up it asked me to run setup or load default settings pressing F1 and F2. Thank you for the help writh.

Ah, ok. No problem; glad I could be of assistance.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
locking up trouble can also be caused by heat. have you checked your cpu heatsink fan to make sure it's working right?
also check your heatsink and make sure it didn't somehow come loose from the cpu.

scrooge
 

My Computer

Computer Manufacturer/Model Number
home build
OS
win 7 ( 64 bit)
CPU
Intel Core i7-870 Lynnfield 2.93GHz 8MB L3 Cache LGA 1156 95
Motherboard
ASUS P7P55 LX LGA 1156
Memory
G.SKILL Sniper Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD6800 Series
Sound Card
hdmi
Monitor(s) Displays
42" lg 3d tv
Screen Resolution
1920 x 1080
Hard Drives
1 ssd pci-e revodrive
4 seagate 1.5 tb
PSU
Rosewill BRONZE Series RBR1000-M 1000W Continuous@40°C, 80Pl
Case
CoolMaster 922
Cooling
CORSAIR CWCH60 Hydro Series H60 High Performance Liquid CPU
Keyboard
logtech
Mouse
logitect
Internet Speed
5 mbit
So far so good since CMOS cleared.
 

My Computer

OS
windows 7 64x
CPU
AMD Phenom II X6
Motherboard
MSI 890FXA-GD65
Memory
RipJaw DDR3 1600
Graphics Card(s)
EVGA GTX580
Sound Card
On board
Keyboard
Razer Lycosa
Mouse
Razer Lechesis
locking up trouble can also be caused by heat. have you checked your cpu heatsink fan to make sure it's working right?
also check your heatsink and make sure it didn't somehow come loose from the cpu.

scrooge

No my CPU never goes above 40C and my case is usually around 37C. I couldn't think of anything that would of knocked my heatsink off my CPU, seems really unlikely since my case is stationary. The heatsink is on pretty tight though.
 

My Computer

OS
windows 7 64x
CPU
AMD Phenom II X6
Motherboard
MSI 890FXA-GD65
Memory
RipJaw DDR3 1600
Graphics Card(s)
EVGA GTX580
Sound Card
On board
Keyboard
Razer Lycosa
Mouse
Razer Lechesis
So far so good since CMOS cleared.

Glad to hear it. Keep us updated. If your problem does not come back, mark this thread as solved. :)
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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