Computer randomly shuts down with no warning at all

[hao19]

I was working on my computer with various programs open (arcmap, arccatalog, google chrome, outlook) when my computer screen suddenly when black and went straight to bios and got to the "start windows normally" screen. This happened when I was trying to print a document wirelessly to my printer and the computer just shutdown.

 

[axe0]

Hi hao19,

It looks like this crash is a one-time crash, meaning Windows resolves it for you.
If another crash occurs anytime soon, please post back

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
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