Computer reboots after 'starting windows', cannot boot into safe mode

[shokwaav]

Computer rebooted after 'starting windows'

When starting in safe mode, it rebooted after loading classpnp.sys

This happened after I installed MSE and it detected a Trojan located in c:/windows. On hindsight deleting it was a bad idea.

I've tried using startup repair as well as sfc/scannow. I've also ttried unplugging the hard drives as well as changing the hard drive mode in the BIOS from ide to ADHCI and back.

Any ideas?

Thanks in advance!

 

[DustSailor]

Hey shokwaav,

I've tried using startup repair

Do this 3 times in a row, its almost a requirement.

I've also ttried unplugging the hard drives as well as changing the hard drive mode in the BIOS from ide to ADHCI and back.

Why, what would this accomplish? If software deleted a key windows component, the BIOS wont help you, nor will switching around harddrives. It may actually make 2 problems out of 1.

Also, have you tried a system restore (Use method 2 at the bottom of the post), provided you have a restore point?

Try a check disk for errors (Option 2): http://www.sevenforums.com/tutorials/433-disk-check.html

There is always an option to completely reinstall, but that would be a last resort type option. You would need to have the actual windows 7 CD. If you would like to do this method (eventually), make sure you are using the proper method, as someone with an upgrade CD would need to do something a little different, etc.

 

[MrDobilina]

You say run repair three times in a row, does that mean run it three times successfully, or when it hangs restart and try again

 

[DustSailor]

can you run it successfully? Yes it will need to be successful. but doesn't need to be 'in a row' per se

 

[MrDobilina]

No, I have a thread listing what's happening, was hoping that might be s glimmer of hope
It loads the files then restarts or blue screens to stop 0x00000019 error

 

[MrDobilina]

No, I have a thread listing what's happening, was hoping that might be s glimmer of hope
It loads the files then restarts or blue screens to stop 0x00000019 error

 

[shokwaav]

can you run it successfully? Yes it will need to be successful. but doesn't need to be 'in a row' per se

First time I ran startup repair, it told me I'd had an error and if I restarted it would fix it. I restarted and it tells me that startup repair did not work. When viewing diagnosis and repair details, all the tests come up with error code 0x0

And unplugging the hard drives aand changing tthe BIOS were one of the solutions I've seen on the internet.

 

[DustSailor]

Mr Dobilina,

You do have a thread open, please give it time, and if possible, give more details to the problem. This thread is for shokwaav. Hopefully someone will be able to help you shortly. Unfortunately, I have no training in BSODS.

Shokwaav,

Alright, there should be more to that BSOD than just 0x0. However, I know next to nothing on BSODS, as I've stated already. Hopefully someone else can come around and be a help to you. just know that it may take some time because this is such a busy section on the forums (sort of understaffed, we could say. Most people are not well versed in this area).

 

[shokwaav]

Mr Dobilina,

You do have a thread open, please give it time, and if possible, give more details to the problem. This thread is for shokwaav. Hopefully someone will be able to help you shortly. Unfortunately, I have no training in BSODS.

Shokwaav,

Alright, there should be more to that BSOD than just 0x0. However, I know next to nothing on BSODS, as I've stated already. Hopefully someone else can come around and be a help to you. just know that it may take some time because this is such a busy section on the forums (sort of understaffed, we could say. Most people are not well versed in this area).

It isn't a bsod. I run startup repair. It tells me startup repair can't fix anything. When checking the details of the log, it shows that all tests "complete successfully. Error 0x0"

 

[DustSailor]

did you run chck disk? Use the startup repair cmd prompt to do this (Use method 2 at the bottom of the post): http://www.sevenforums.com/tutorials/433-disk-check.html

 

[shokwaav]

did you run chck disk? Use the startup repair cmd prompt to do this (Use method 2 at the bottom of the post): http://www.sevenforums.com/tutorials/433-disk-check.html

I've ran it this morning and no errors found

 

[DustSailor]

Shokwaav,

I am sorry, but I don't know what else to do besides a complete reinstall. You might google some more to see if you can spot an answer or wait around and see if someone who knows more might be able to help you out. But I wish you the best.

 

[shokwaav]

Shokwaav,

I am sorry, but I don't know what else to do besides a complete reinstall. You might google some more to see if you can spot an answer or wait around and see if someone who knows more might be able to help you out. But I wish you the best.

Do you think that copying some of the core windows drivers from another x64 computer would fish the problem?

 

[DustSailor]

waav,

wouldn't another computer have different hardware to begin with? And I thought this was a problem with MSE deleting a potential system file that shoudn't have been deleted?

Is there a driver problem? And I thought you weren't able to log in to windows at all, not even safe mode because it would hang?

 

[shokwaav]

waav,

wouldn't another computer have different hardware to begin with? And I thought this was a problem with MSE deleting a potential system file that shoudn't have been deleted?

Is there a driver problem? And I thought you weren't able to log in to windows at all, not even safe mode because it would hang?

Whoops I meant copying some of the core system files from my other computer to the broken one. The file was in system32/drivers which is why I said driver in the previous post

 

[DustSailor]

Whoops I meant copying some of the core system files from my other computer to the broken one. The file was in system32/drivers which is why I said driver in the previous post

waav,

You may have to wait for someone who would know to respond. Sorry I couldn't be more help