I installed updates from Microsoft today, and Norton 360 (I know it's not the best antivirus suite, but I've already paid for it) stopped working. So I followed Norton's instructions and installed what I believe was Norton's rootkit. I can't recall what I did (I think I restarted the computer mid-scan. Stupid, I know.), but I interrupted the process.
Once the computer restarted and I entered my password, I was greeted with the lovely classic Windows look and a conspicuous lack of internet. After my panic subsided, I checked the Network and Sharing Center and saw this message:
"The dependency service or group failed to start"
I poked around and found this thread:
http://www.sevenforums.com/network-sharing/130159-dependency-service-group-failed-start.html
Something got corrupted, I guess.
I'm not really sure what to do, and I'm feeling really, really stressed. I want my computer back!
**EDIT**: I tried to run system restore, but I came up with an unspecified error, 0x800700b7. What can I do?
Very odd. I tried restoring it several times and each attempt delivered the above error. However, it seems to have worked! Solved.
Once the computer restarted and I entered my password, I was greeted with the lovely classic Windows look and a conspicuous lack of internet. After my panic subsided, I checked the Network and Sharing Center and saw this message:
"The dependency service or group failed to start"
I poked around and found this thread:
http://www.sevenforums.com/network-sharing/130159-dependency-service-group-failed-start.html
Something got corrupted, I guess.
I'm not really sure what to do, and I'm feeling really, really stressed. I want my computer back!

**EDIT**: I tried to run system restore, but I came up with an unspecified error, 0x800700b7. What can I do?
Very odd. I tried restoring it several times and each attempt delivered the above error. However, it seems to have worked! Solved.
Last edited:
My Computer
At a glance
Windows 7 Home Premium x64
- OS
- Windows 7 Home Premium x64