computer restarts when on normal mode

Arapsy0

New member
Local time
4:33 AM
Messages
1
Hello my computer keeps restarting when on normal mode, when it is on safe mode everything looks ok yet
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium x64
CPU
amd fx 83-50
Motherboard
asus
Memory
16gram
Graphics Card(s)
firepro w5000
Hard Drives
one ssd + 1 tera normal hd
Antivirus
norton + microsoft essentials
Browser
mozila + chrome
Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSSI\Downloads\Compressed\USER-PC-Κυρ_12_04_2015_123507,58\041215-16177-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`0325a890
Debug session time: Sun Apr 12 17:00:18.833 2015 (UTC + 6:00)
System Uptime: 0 days 0:00:07.895
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800e3bc8f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e3bc8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

STACK_TEXT:  
fffff880`0355b5b0 fffff800`032d7cb9 : fffffa80`0e3bc8d0 fffffa80`0caf3040 fffff8a0`0000000d 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0355bad0 fffff800`031b8157 : fffffa80`0e3bc8d0 fffff800`032322d8 fffffa80`0caf3040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0355bb00 fffff800`0311f505 : fffff800`03293d00 00000000`00000001 fffffa80`0da2cb10 fffffa80`0caf3040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0355bb40 fffff800`03094a95 : fffff880`010ade00 fffff800`0311f4e0 fffffa80`0caf3000 00000000`0000055a : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0355bb70 fffff800`03329b8a : 00000000`00000000 fffffa80`0caf3040 00000000`00000080 fffffa80`0ca6a890 : nt!ExpWorkerThread+0x111
fffff880`0355bc00 fffff800`0307c8e6 : fffff880`03389180 fffffa80`0caf3040 fffff880`033940c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0355bc40 00000000`00000000 : fffff880`0355c000 fffff880`03556000 fffff880`04376730 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x124_authenticamd_processor_bus_prv

FAILURE_ID_HASH:  {78c2f422-5335-4ef3-5cef-a28518da5023}

Followup: MachineOwner
---------
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Back
Top