Good day to you all and i thank you for taking time to look at my dilemma . I am not sure whether this qualifies as a crash problem as i have never encountered a BSOD but i suspect that it is the closet sign to it. Well i have an hp pavilion g7 1251si laptop with i5-2430M 4Gb RAM 64bit OS win 7 Prem AMD Radeon HD 6470M.............. it runs pretty smoothly except for one rather daunting problem , the screen suddenly starts ghosting out of nowhere. I have had some experience with computers but this problem is one i have never heard of ............ there is no BSOD or error message after i switch off the laptop off and on again ............. and it does not do this ghosting consistently or after a specific time or task . So i can be doing something as simple as document editing and it happens. It has been more than 3 months since it last occurred and it has only happened about 5 times in the year since i purchased this laptop. Its still under warranty but i cannot go and claim it if i cannot specifically show them the problem and regardless am not comfortable with backing up and transferring all my files all over again. I am worried that this is an issue that if not dealt with could have future repercussions so any assistance is greatly appreciated. As as last resort i try to randomly press keys such as caps and num lock when this happens but to no avail. The only responsive button seems to be the power button.I have uploaded a photo of the laptop ghosting to help clear things up. I am worried that this is an issue that if not dealt with could have future repercussions so any assistance is greatly appreciated.
My Computer
- OS
- windows 7 ultimate x64
- CPU
- Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz
- Motherboard
- TOSHIBA Portable PC
- Memory
- 4.00 GB
- Graphics Card(s)
- ATI Mobility Radeon HD 5650
- Sound Card
- (1) Conexant CX20671 SmartAudio HD (2) ATI High Definition
