Solved Computer shut down after installing GTX 780

[Tobbe127]

I bought an upgrade kit to my old computer, purchased 16GB ram Intel Core i7-4770K 3.50Ghz, ASUS GTX 780 and MSI Z87-G45 gaming motherboard.

So i started installing drivers for my motherboard, after that was done i downloaded the latest drivers for my graphic card and around there my computer started to shut off, and it did that a few times before it didnt even got on windows before it restarted, i tried to run it in safemode and it work a little longer.

Day after that i ran my computer on my integrating graphic card which worked fine and still does, but my computer didnt find any compatible nvidia unit installed on my computer, so i unplug my graphic card and move it to another pci port restart my computer and put the dvi-cabel in VGA/DVI+I the other one is DVI+D and that one didnt work at all, so i get in towindows like yesterday, but it only take a few secounds before my computer die and restarts, then i log in and i see "windows didnt close properly" dont know exact message so i look and i see i got a Bluescreen like this..



OS Version: 6.1.7601.2.1.0.256.1
Locla ID 1053

BCCode 116
BCP 1 FFFFFA80102312F0
BCP 2 FFFFF8800F995074
BCP 3 FFFFFFFFC000009A
BCP 4 0000000000000004

OS Version 6_1_7601
Service Pack 1_0
Product 256_1

C:\Windows\Minidump\121413-19203-01.dmp
C:\Users\Tobe\AppData\Local\Temp\WER-44631-0.sysdata.xml

I searched on Google and came to this page in a thread with the same code as 116, and he had met with the answer that there was no air flow or that the graphics card got very hot or something like that.

Might be alot of typos, not that good at english, but i tried my best to help you help me

Thanks.

EDIT: This is the link i got http://www.sevenforums.com/bsod-help-support/59114-bsod-bccode-116-nvidia.html

 

[ICIT2LOL]

Hello and welcome Tobbe mate where did you get the driver from as I am not afan of the Windows feature preferring the site ones.

https://www.asus.com/Graphics_Cards/GTX7803GD5/#support

Maybe you can run these too just to eliminate them.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html<= DO NOT run on a SSD

 

[Golden]

BCCode 116

These are almost always graphics related as you are finding out. The usual advice is to upgrade the drivers, but you seem to have tried that already.

In this case, I would completely uninstall the NVidia drivers, and then let Windows Update install an older (but certified) Microsoft driver to test to see whether your system is more stable.

Post back your findings.

 

[Tobbe127]

Hello and welcome Tobbe mate where did you get the driver from as I am not afan of the Windows feature preferring the site ones.

https://www.asus.com/Graphics_Cards/GTX7803GD5/#support

https://www.asus.com/Graphics_Cards/GTX780DC2OC3GD5/

That is the exact one i got.

 

[Tobbe127]

I did run it today again after i used sfc/scannow and i didnt get any bad files but when i ran my computer it was on for like 10 min but as soon as i just touched my computer and started my browser it shut off :S

 

[carwiz]

Have you run a check on temperatures?

HWiNFO64 is a pretty good monitor. When you run it, select Sensor Only on the small window that pops up. Post an image of the temperature and voltage area after about 5 minutes of PC running.

 

[Tobbe127]

i did check my motherboard temp and cpu temp on BIOS and cpu was around 40 and motherboard 25
EDIT: i downloaded that program and its running right now.

 

[Tobbe127]

So this is th result

it ran for about 7 mins now so right before i took the pictures it crashed :shock:

 

[Golden]

See Post #3

 

[Tobbe127]

BCCode 116

In this case, I would completely uninstall the NVidia drivers, and then let Windows Update install an older (but certified) Microsoft driver to test to see whether your system is more stable..

Do you mean windows update or should i go to nvidias webpage and download an older driver?

 

[Golden]

Windows Update.

The drivers will be older, but they are Microsoft Certified, meaning they are more likely to be stable. We are doing this to test whether its a driver problem, or not.

 

[Tobbe127]

Excuse my ignorance, but how will i do that? will windows make an update if it dont find drivers for my graphic card?

 

[Golden]

Yes.

Do the following:

1. Uninstall the NVidia driver
2. Reboot the computer
3. Run Windows Update - it will automatically find the appropriate driver for your card

 

[carwiz]

Also, reset your system back to defaults (timing and voltage) until you get a stable system. This is not the time to be OCing. The temps look good, I couldn't see the rest of the voltages but memory seems high depending on the modules you're using.

I think he means Windows' Update since that's what he said.

 

[Tobbe127]

Ok i did as you told about windows updates, didnt really change anything for me, i am now using my graphic card but i tried play 3 games.

Dota 2 worked fine never got in to a match to see what would happen.
Path of exile it worked to get in to the game but as soon as i warped in to a zone were its monster, crash!
Rome II it wouldnt even start, took ages for it to load.

Also i tried to upgrade my Windows score and it started to check som D3D something, crashed

But by dont really doing anything it works pretty solid.

Some more pics

 

[Golden]

Upload the latest BSOD and I'll see if I can get someone more proficient at dump analysis to have a look.

 

[Tobbe127]

View attachment Critical 1.txt



View attachment Error 1.txt



This might be any help?

 

[ICIT2LOL]

I am no expert mate but found this for that kernel power error in the event viewer.

It is an older post from another source but maybe some idea of what is going on ? drivers

[SOLVED] Kernel-Power 41 (63) error - Tech Support Forum

 

[carwiz]

Follow the instructions here: http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html
The images you're posting don't help. The BSOD utility should provide the needed files. Be sure to select "Grab All".

 

[Tobbe127]

I am no expert mate but found this for that kernel power error in the event viewer.

It is an older post from another source but maybe some idea of what is going on ? drivers

[SOLVED] Kernel-Power 41 (63) error - Tech Support Forum

I will try that