Computer shuts down during win 7 install

[emilyadi]

I'm doing a clean install of win 7 64 bit off of an official cd. Part of the install goes well. It gets to 100%, reboots, goes to a screen that says it's loading settings. Then it gets to the completing installation phase and always at the same time, it shuts down. I'll hear the CD stop in my computer, then five seconds later, the computer just shuts off and I'll hear a faint beep. There's no warning message on the screen first. If I turn it on again, Windows will give the error that it restarted during install and I'll have to start over.

There's no network connection while I do this. The temperatures are all within norms. Everything worked fine under XP a few hours prior. I ran a memory test that was fine. I sprayed the dust out.

Any ideas?

*edit* Fixed!
My boyfriend just played around and disabled/enabled a million things in the bios.
His best idea is some security setting he changed.

Magically, it got past that point and is working. I don't know what changed, but if anyone else has this shut down problem, I guess, fiddle with everything in the bios that can safely be changed?

 

[rodp]

I'm having exactly the same problem so if anyone knows a solution to this, please share! I will now go and randomly disable things in the BIOS, although I have read on some posts that people have problems with the USB flash drive or printer being plugged in. So might start with disabling some USB options.

 

[DocBrown]

You may use the bottom of the left of your screen to fill out your specifications.

Try some of our SevenForums reading material for a few minutes:


http://www.sevenforums.com/installa...-use-help-installation-issues.html#post300660

http://www.sevenforums.com/installa...e-list-installing-windows-7-a.html#post305793

We are trying to help a lot of users and we will get back to you shortly.
Because many of us are located in different time zones arround the globe!
Help us help you by providing more details of your system & problem.


Welcome rodp,

Check the Ram question info, video card, second monitor, or TV tuner card ?


" Doc "

 

[rodp]

Thanks DocBrown,

The first few times I tried to install windows, there were a few errors but I did manage to get windows to load up. After updating all the drivers however and doing a reboot, the same problem occurred, that is, it got to the windows logo in the startup screen and the computer then just turned off and restarted again.

This lead to the screen saying there was an error starting windows and gave the options of starting in safe mode or normally. If I selected normally, it would just repeat the whole process again.

Now, when I try to re-install windows from scratch, I can't even get windows to load up.

 

[DocBrown]

Can you get into Safe Mode & try to do an install from there ?

 

[emilyadi]

I asked my boyfriend to try and remember what he changed...he said he enabled/disabled some devices on the motherboard, if that helps any. I recall some people suggesting that I unplug network and usb devices but that solution unfortunately didn't work for me.

Also, after I was finally able to install Windows, we went back and restored the original bios settings. Windows didn't like that and did the shut down thing again so we had to leave them altered. So, if you do hit upon that magic setting, it's best just to leave it changed. Don't anger the windows gods.

 

[rodp]

thanks for the speedy replies.
Doc, I tried the starting up in safe mode and had the same result, it came up with a list of drivers it was loading and then shutdown and rebooted.
I'm going to attempt to change a few BIOS settings now

 

[Dave76]

Welcome to Seven Forums.

You might want to start a new thread. This one has been marked as solved, most of the helpful people here won't normally check Solved threads.

You will get more help in a new thread.

EDIT:
The Mods have un-marked it, so it's fine now.



Can you answer some questions on what you've done so far, this will help us to narrow down the possible problems and give you some relevant suggestions.
Please check the Forum sticky thread that DocBrown has mentioned, Questions to use for help with Installation Issues.
When these questions are answered we normally get a resolution much faster. With this information we can help you get Win7 installed.

A couple of things to try before you start randomly changing your BIOS.
Have you updated the BIOS?
Check if there is a newer version, if there is install it.

If you already have the current BIOS version, before changing too many things, set everything to defaults.

Any Over Clocking of the RAM, CPU or GPU?

 

[rodp]

Weird thing happened, I changed the USB storage setting in the BIOS to disabled, rebooted and the same thing happened.
So I turned the computer off (or at least thought I did) but when I came back... ta da... windows was up and running. So I've just been updating all the drivers and window updates and everything seems to be ok. Hopefully it will stay that way! I have made a system image for backup!

To answer your questions Dave76, in case anyone else is interested, I did not update the BIOS. It was going to be my next move though.
Everything in the BIOS was set to default except for the USB keyboard which I enabled. (and I don't think that was the problem as I had tried it disabled for the first few attempts to install). The USB storage is the only option I changed.
And no, there was no over-clocking of any sort.
Thanks anyway for all the help. Much appreciated

 

[Dave76]

Glad to hear you got the installation completed.

Thanks for letting us know your status.

Have fun with Windows 7.

 

[audax]

I was running into the same problem and what I did to fix it was to disable Onboard LAN as well as other peripherals through the BIOS. Since that is what Windows checks for in the final "Completing Installation" stage, that was what was causing my computer to shut down. When I disabled the Onboard LAN (as well as peripherals, front-panel audio, and 1394 connection, not sure if those also affected it or if your BIOS will have the same options) I got the installation to work. Now I'm running Windows 7 smoothly and everything works great. So try disabling the Onboard LAN and seeing if that works. I have a wireless card, so the Onboard LAN for me was unnecessary anyways. But if you use the Onboard LAN, you may need to purchase a separate PCI LAN adapter of sorts. Hopefully this helps someone.

 

[Dave76]

Welcome to Seven Forums.

It's always good to hear of successful installations, and what troubleshooting was done to get there.

Enjoy Win7.

 

[ezmac]

I was having the EXACT same problem. I upgraded my BIOS to P33, messed with the BIOS settings; nothing, then P31, messed with BIOS; still nothing, then P30 and messed with BIOS; still didn't work. I had an EVGA nForce NF68 motherboard with an ATI Radeon 4850. I was going from Windows XP 32bit to Windows 7 Pro 64bit. The problem I faced was that my video card had two DVI ports on the card. Windows 7 Pro apparently doesn't have that driver for DVI so I tried a DVI to D-Sub connector and I got passed the Startup! So for all of you that are trying to upgrade I hope this helps. Definitely use a D-Sub connection to your monitor, it made a world of difference for me!

 

[Lance Manson]

Fixable

I had 2 different partitions, C:/D:.

C: had windows 7 ult installed and D was just extra space, C: corrupted and the only way I could get the computer to boot was running the install of a usb because the computer doesnt have a CDROM. After installing multiple times on the C: drive leaving D: alone (had most of my information/files) nothing would work. It wasn't til later I found that D: was actually the one corrupted because of when I broke the mirror from C: to D: it corrupted some files with it, I also had the same problem with windows installing and saying welcome then shuts down, I would just recommend cleaning the entire HD and starting from scratch, you'll save a huge clump of time by doing that and less stress on yourself.

 

[faisal733]

Finally I discovered the solution of this annoying shutting down problem. the same problem I faced which was really very exceptional issue. its very easy to guess that faulty power supply but actually its not as I spent 6 hours to find the actual problem. the problem wasn't with power supply, CPU, CPU Heatsink, motherboard, graphics card, BIOS settings, hard drive, dvd drive or any other componets but apart from the most important and common component of any system which is Memory (RAM). the freaking RAM was causing that shutting down problem while windows 7 tries to load up. it was really very hard to think that memory was faulty or its speed was incompatible for the motherboard. when I changed current memory (555 MHz) to 444 MHz or 800 MHz, my windows 7 loads very well without giving any problem. so guys you can try to change your current memory speed to 444 MHz (PC2-4200U) or 800 MHz PC2-6400 if this same case for your motherboard. best of luck guys

Faisal

 

[faisal733]

Pc shutting down problem while windows 7 tries to load up

Faisal

 

[mltzflcon]

I had the same problem today and I had a feeling it was a problem with overheating. I removed the heat sync andcleaned it and put down fresh heat paste and it loaded windows without a hitch.

 

[Electrotech]

Hi all. I had a sata hard drive in my machine at first when it was giving me this problem. I changed to an ata hard drive and it worked very well