Computer shuts down upon opening saved videos

[Kabunyan]

Kindly help, my computer shuts down when I play any videos on any player. Online videos works fine.
Codes are:
BCCode: 116
BCP1: FFFFFA80040204E0
BCP2: FFFFF88004865480
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pac: 1_0
Product: 256_1

 

[wither 2]

Are you getting a BSOD or is it just shutting down abruptly? If you're getting a BSOD, I suggest that you follow the BSOD posting instructions in the BSOD section of the forum.

 

[Kabunyan]

Are you getting a BSOD or is it just shutting down abruptly? If you're getting a BSOD, I suggest that you follow the BSOD posting instructions in the BSOD section of the forum.

I get BSOD with that familiar oft googled "...attemp to reset display driver failed" text.

 

[Paul Black]

Hi Kabunyan,

Welcome to SevenForums!

I get BSOD with that familiar oft googled "...attemp to reset display driver failed" text.

BSOD - Posting Instructions => BSOD - Posting Instructions.

I hope this helps!