BSOD - Computer shuts down unexpectedly

nvncbol

New member
Local time
2:56 AM
Messages
3
My HP 250 G3 laptop has been shutting down unexpectedly recently. It all started last friday (26th Feb) when I turned my laptop on at home and the Startup Repair dialog came up saying "Your computer was unable to start" and the status said "Attempting repairs". It seemed like it was stuck there so I shut it down with the power key and turning it back on. I can't remember when the blue screen came up but it was some time after turning my laptop back on. I wasn't able to log in to my laptop again until I selected the "Last Known Good Configuration" option. Until then I've been able to login and use my laptop but it turns off unexpectedly and after logging back in, it says it has recovered from a serious error (or something like that). When I view more details I see "Blue Screen" as the cause. Attached is a zip of the dump files. Hope someone can help.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 250 G3
OS
Windows 7 Professional 64-bit
CPU
intel inside core i5
Memory
4 GB
Antivirus
Avast Free Antivirus 11.1.2245. Virus definitions version: 1
Browser
Chrome and Firefox

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
Thanks Boris. Have attached the zip file generated by the DM Log Collector for my laptop.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 250 G3
OS
Windows 7 Professional 64-bit
CPU
intel inside core i5
Memory
4 GB
Antivirus
Avast Free Antivirus 11.1.2245. Virus definitions version: 1
Browser
Chrome and Firefox
Hi just following up on this please. Laptop just crashed again.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 250 G3
OS
Windows 7 Professional 64-bit
CPU
intel inside core i5
Memory
4 GB
Antivirus
Avast Free Antivirus 11.1.2245. Virus definitions version: 1
Browser
Chrome and Firefox
Back
Top