Computer shuts off after a few hours

[paloma]

Hi, All-
My computer has been shutting itself off within 6 hours or so of being turned on. It is always idle when it shuts off.

Thanks so much for any help you can give.

 

[Arc]

Welcome aboard, Paloma!

Your problem is your modem driver.

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800420740c, fffff8800ab43798, fffff8800ab42ff0}

[COLOR=Red][B]Probably caused by : CAXHWCD2.sys[/B][/COLOR] ( CAXHWCD2+740c )

Followup: MachineOwner
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It is the modem driver, by Conexant Systems, Inc.

0: kd> lmvm CAXHWCD2
start             end                 module name
fffff880`04200000 fffff880`04267000   CAXHWCD2 T (no symbols)           
    Loaded symbol image file: CAXHWCD2.sys
    Image path: CAXHWCD2.sys
    [COLOR=Red]Image name: CAXHWCD2.sys
    Timestamp:        Tue Feb 20 07:26:43 2007[/COLOR] (45DA555B)
    CheckSum:         00069DC3
    ImageSize:        00067000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

So it is very old, too. Update it, from Conexant Systems, Inc..

Let us know the results.

 

[paloma]

Thanks for the quick reply. The drivers at conexant are even older than the one that is installed and I don't think they work with Windows 7...maybe the modem doesn't work with Windows 7 either. I've uninstalled it and will see if the computer shuts off or not.

 

[paloma]

Hasn't shut down in 24 hours

Thanks! That seems to have been the problem. Almost 24 hours and still running.

 

[Arc]

Nice to know.

Watch the situation for a few more days, and let us know if the issue is really over or not. If not, we are here to assist.