Computer suddenly shuts off

[Oliv3r90]

Hey guys,

I have a serious problem. I bought a new computer lately, it is superb but it has one error. Everytime i start my computer it shuts off after an undifined amount of time. It doesn't cleanly shuts down windows or something it just roughly shuts off. I did run a memory check, i build in another cooler for my processor and it didn't change anything. Sometimes it happens when i'm gaming, sometimes it happens when i don't do anything so it is a hard problem to analyse. When i am in safe mode it doesn't shut off.

These are my specs:

Amd Athlon 64 X2 dual core 6000+
2 GB memory
450W power source
Asus 8800GS graphic card

I hope you can help me!

Greetz Oliver

 

[Bootz]

I would make sure your drivers are up to date and try a system restore if you have a restore point. Also, you might be able to find our more about whats causing it by looking at the event manager for dump files. Otherwise if its not a big hastle for ya i would consider a reinstall.

 

[motc7]

Before going the nuclear route of reinstalling, I would try scanning for viruses. There are some out there that do exactly what you are describing.

Try Malwarebytes and or ComboFix, which are free to use and have served me well.

If that doesn't do it, or they don't detect anything, then try removing a stick of RAM and see if that helps. If it's still doing it, replace it and remove the other stick. If the problem goes away, you either have a bad RAM slot or bad RAM stick.

If you are still having problems after that, and the logs do not reveal anything, I would seriously look at contacting your manufacturer and get a new one because likely the MOBO is bad.

 

[Oliv3r90]

Thanks Guys,

Somehow my problem solved itself. I think in the end it was a power source problem. But i disconnected a DVD player and now it works fine but tnx for your reply's

Greetz Oliver

 

[motc7]

Thanks Guys,

Somehow my problem solved itself. I think in the end it was a power source problem. But i disconnected a DVD player and now it works fine but tnx for your reply's

Greetz Oliver

So you had a DVD player hooked up to the same power strip?

 

[Oliv3r90]

I meant a DVD-ROM player but actually it didn't solve the problem. It just occured again today. So i am just going to test te RAM then.

 

[SyNcHrO31]

i have the same problem i just switch from win vista home premium 32 bit to windows 7 pro 64 bit and my system now shut off after some time and i try to find why 5215

if you fond anything let me know

my computer is laptop acer aspire 5315

 

[Kari]

Maybe the most stupid question ever asked but do you have a valid version of Windows? Starting 1st of this month, RC build 7100 is expired and shuts itself down every two hours.

Kari

 

[SyNcHrO31]

i have a valid version of win 7 i paid 240$ for this

 

[zigzag3143]

i have the same problem i just switch from win vista home premium 32 bit to windows 7 pro 64 bit and my system now shut off after some time and i try to find why 5215

if you fond anything let me know

my computer is laptop acer aspire 5315

What version of win 7 (7100, 7600) are you running?

 

[DocBrown]

i have the same problem i just switch from win vista home premium 32 bit to windows 7 pro 64 bit and my system now shut off after some time and i try to find why 5215

if you fond anything let me know

my computer is laptop acer aspire 5315

Is this your computer & specs ?

Acer Aspire 5315-2142 Laptop Computer
For home computing, entertainment and communications, the Acer Aspire 5315-2142 Laptop Computer can fill the needs of everyone in the family. Plus, the stunning Acer Gemstone chassis in black and light gray is a handsome addition to any home. In addition to a brilliant 15.4-inch WXGA (1280 x 800) LCD display with Acer’s exclusive CrystalBrite Technology, this 6.2-pound Acer Aspire 5315-2142 Laptop Computer boasts a 1.86GHz Intel Celeron M 540 processor, 1GB of DDR2 667 SDRAM memory, a 120GB hard drive, and a Super-Multi optical drive. You’ll enjoy a spectacular image when viewing movies, games, and photos thanks to the integrated Intel® Graphics Media Accelerator X3100 graphics engine. This mobile powerhouse features the Genuine Windows Vista Home Premium operating system. With 802.11 b/g WLAN, the Acer Aspire 5315-2142 Laptop Computer offers complete communications capabilities. This high-performance notebook also features an integrated webcam to let you enjoy face-to-face interaction with family, friends, and colleagues no matter where you travel. Other outstanding features include 56Kbs V.92 modem, 10/100 LAN, S-Video TV output, and three convenient USB 2.0 ports.

 

[SyNcHrO31]

i have the same problem i just switch from win vista home premium 32 bit to windows 7 pro 64 bit and my system now shut off after some time and i try to find why 5215

if you fond anything let me know

my computer is laptop acer aspire 5315

What version of win 7 (7100, 7600) are you running?

i have
windows 7 7600

 

[SyNcHrO31]

i have the same problem i just switch from win vista home premium 32 bit to windows 7 pro 64 bit and my system now shut off after some time and i try to find why 5215

if you fond anything let me know

my computer is laptop acer aspire 5315

Is this your computer & specs ?

Acer Aspire 5315-2142 Laptop Computer
For home computing, entertainment and communications, the Acer Aspire 5315-2142 Laptop Computer can fill the needs of everyone in the family. Plus, the stunning Acer Gemstone chassis in black and light gray is a handsome addition to any home. In addition to a brilliant 15.4-inch WXGA (1280 x 800) LCD display with Acer’s exclusive CrystalBrite Technology, this 6.2-pound Acer Aspire 5315-2142 Laptop Computer boasts a 1.86GHz Intel Celeron M 540 processor, 1GB of DDR2 667 SDRAM memory, a 120GB hard drive, and a Super-Multi optical drive. You’ll enjoy a spectacular image when viewing movies, games, and photos thanks to the integrated Intel® Graphics Media Accelerator X3100 graphics engine. This mobile powerhouse features the Genuine Windows Vista Home Premium operating system. With 802.11 b/g WLAN, the Acer Aspire 5315-2142 Laptop Computer offers complete communications capabilities. This high-performance notebook also features an integrated webcam to let you enjoy face-to-face interaction with family, friends, and colleagues no matter where you travel. Other outstanding features include 56Kbs V.92 modem, 10/100 LAN, S-Video TV output, and three convenient USB 2.0 ports.

its not exactly the same i have a celeron 550 2.00 GHz and from stock i only have 1 gb now i have 3 gb of ram i think all the rest is the same

 

[DocBrown]

Have you setup Power Plan Options ?

Have you set a Blank screen saver to come on after so long of time ?

 

[SyNcHrO31]

Have you setup Power Plan Options ?

Have you set a Blank screen saver to come on after so long of time ?

i try that ive checked and my option was on balanced mode i just change to high performance like your picture

i try that and let you know my result

 

[SyNcHrO31]

that not working just have the problem again is it possible my system not support 64-bit OS because i just do a clean install of windows 7 64-bit and i never had this issue before with win vista home basic 32-bit

 

[SyNcHrO31]

i have that in event viewer maybe someone know why i get this error

 

[Kari]

i have that in event viewer maybe someone know why i get this error

Read this: http://www.sevenforums.com/crash-lockup-debug-how/72883-what-kernel-power-error-id-41-a.html

 

[SyNcHrO31]

i have that in event viewer maybe someone know why i get this error

Read this: http://www.sevenforums.com/crash-lockup-debug-how/72883-what-kernel-power-error-id-41-a.html

ok then this error msg is normal and not very helpfull

 

[SyNcHrO31]

im trying the 32 bit version now and everthing is ok now