Computer Unable to Detect Drives

Jerald7

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This PC started having erratic behavior, then everything went downhill. Sometimes it will boot up into Windows, but quickly freeze up, with no response at all, no choice but to force reboot. Most of the time it will not reboot at all, giving me a message to select a boot drive. The BIOS appears to be correct, but it seems that the PC cannot detect any drives at all, in order to boot up. I just selected F9 on boot-up, which runs the HP Diagnostic Tools prior to boot-up which gave the following report: CPU checked good, memory checked good, but the Diagnostic Tools gave me an error code BIOHD-2 and said "No drives detected."

I have replaced the optical drive, even tried another hard drive, same result. It seems the PC is losing any way of communicating with all the drives. Occasionally it evidently can detect the drives, but when it does, it boots up, but then freeze up. Most times, it cannot detect any drives at all.

I have removed the CPU, re-seated it, cleared the BIOS, after this did initially make it find the drives. But when it booted up, back to the same freeze up, then unable to find the drives again, so it seems nothing changed.

Could this be a SATA controller failure? If so, will a PCI SATA controller card work to use for all the computer drives, or would it be too slow?


HP Pavilion p6257c
CPU: AMD Athlon II x4 620 Quad-core processor
Memory: 8GB Kingston PC2-6400 DDR2 SDRAM
Hard Drive: Western Digital WD6400AAKS 640GB Caviar Blue Hard Drive
Graphics: NVIDIA GeForce 9100 Integrated Graphics
Optical Drive: ASUS DVD drive
Operating System: Windows 7 Home Premium SP-1
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
You don't specifically mention the cables. Did you swap them for known good cables ??
Try your known good HDD with no ODD connected.

Other than that, it does sound like a bad controller on the MoBo.

Good luck with it.
 

My Computer

Computer Manufacturer/Model Number
Dell Optiplex
OS
Windows 7 Professional 64 bit
Memory
4096
I have changed the SATA cables, I took the HDD out and put it into another PC, and my other PC reads the drive fine. I also ran the WD Data Lifeguard Diagnostic for Windows on this HDD while it was in my other PC. It passed Quick test. So I don't believe the problem is with the HDD.

I also tested the PSU, it tested OK. I also tried a new PSU, but still the same result.

Seems to me it must the the mobo. As old as the PC is, getting a new one is not cost effective, $300 for this old mobo on-line. The 3 year old PC isn't worth that.

If the integrated SATA controller is bad in the mobo, then would a PCIe SATA controller even work, since the mobo may have problems?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
Mate, you can buy a new board for $75, maybe less. You don't need to get an exact replacement. IT would likely require you to re activate w7. Which socket version is your AMD Athlon II x4 ?

Some chips use the same bus on PCI and SATA so a PCI card may be a waste too.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
The mobo is a M2N78-LA (Violet)
Form Factor: Micro-ATX:24.4cm (9.6 inches) x 24.4cm (9.6 inches)
Chipset: NVIDIA GeForce 9100
Front-side bus speed: 5200MT/s (5.2 GT/s)
Socket Type: AM2
Four DDR2 SO-DIMM (240-pin) sockets

There may well be another mobo that would fit this. Anyone with a suggestion?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
Do you need/use the IDE connector? Do you have a separate video card to use?
Sorry, I see it's a floppy connector, do you use it?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Don't need IDE or floppy. Could get a video card, may even have one.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Thank you for your information. I had looked at this board, it sounds like it would work from Newegg's description. But at ASRock web site, while they list the Athlon II for the AM3 socket, and it is not included in their list of CPU's for the AM2 socket. It may work, but they do not specifically list it for the AM2.

I'm almost tempted to just look for a USB-3 mobo with a lower end CPU for this machine. I would lose 2 memory slots with this mobo, requiring me to buy larger memory sticks. So if I have to buy memory + mobo, might as well upgrade it a little more, which would increase it's useful life anyway.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
Cool, I was looking for a way to replace the board on the cheap. The main difference between AM2 and AM3 processors is the AM3 supports DDR3 RAM. There a couple of pins difference too.

If you do go to a newer board, CPU and RAM the old PC can be new again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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