Solved Computer will not start

Swaman737

New member
Local time
10:21 PM
Messages
14
HP laptop with win 7 won't start nor will it repair or restore.
Signatures
1. 6.1.7600.16385
2. Same
3. Unknown
4. 21200368
5. Auto failover
6. 3
7. Ox50
Os version 6.1.7601.2.1.0256.1
ID 1033

Help!".....
 

My Computer

OS
Windows 7 home premium 32bit
Happened all of sudden, without any reason?

Try to boot into recovery environment and do a startup repair
or system restore
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
It started when the comp froze. I had to turn it off w the pwr button. On restart got bsod, just one time. Now it goes to start repair. Will not repair or restore..
 

My Computer

OS
Windows 7 home premium 32bit
It started when the comp froze. I had to turn it off w the pwr button. On restart got bsod, just one time. Now it goes to start repair. Will not repair or restore..
startup repair has a clickable text something like "view diagnostic details". Click on it. What action doesn't return status 0x0?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
in recover environment->command prompt:

dir c:
dir d:
dir e:

Wat is you windows drive letter? Assume it's D

Code:
chkdsk/f  D:
Replace D with actual drive letter! any error? Repaired?
Eventually run twice. All repaired?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Let me check it out thanks..
 

My Computer

OS
Windows 7 home premium 32bit
Also do:
Code:
[B]Chkdsk /f /r  D:[/B]
replce D with actual drive letter
takes hours to complete, but let it complete. Any errors?
Windows 7 recovery environment->memory diagnotistics. Let it run whole night when you sleep. In the morning check if you have faulty memory.

Most of the time it's faulty memory.
Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Nothing shows anything diff than 0x0
Running chkdsk now and doesn't show any bad files..
Thx, will let you know what happens
 

My Computer

OS
Windows 7 home premium 32bit
Nothing shows anything diff than 0x0
Running chkdsk now and doesn't show any bad files..
Thx, will let you know what happens
Did you do Chkdsk /f /r or Chkdsk /f ?

The first one as actually the same as last one. Only extra is step 4 and 5, that takes a long time to complete. it outputs only a few lines (if disk is running healthy). You can see the progress in blocks. Assume the progress is 1000blocks each minute and the total amount of blocks is 50000. Then it takes about 50 minutes to complete. Look at the screen when it's finishing!! So you see the results!

But most likely you have faulty memory!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yes I ran that test too...did take awhile...no problems indicated..running memory test now.
 

My Computer

OS
Windows 7 home premium 32bit
Memory checks ok on the laptop test? On my opening message here it shows 0x50 in the sig 7.entry is that bug check 50? Mem prob?
 

My Computer

OS
Windows 7 home premium 32bit
Put new memory in...still won't start
 

My Computer

OS
Windows 7 home premium 32bit
You're running windows memory diagnostics? Post results
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Put brand new memory in...still will not start..
 

My Computer

OS
Windows 7 home premium 32bit
chkdsk/f/r no errors?
windows memory diagnostics, no errors?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
HP laptop with win 7 won't start nor will it repair or restore.
Signatures
1. 6.1.7600.16385
2. Same
3. Unknown
4. 21200368
5. Auto failover
6. 3
7. Ox50
Os version 6.1.7601.2.1.0256.1
ID 1033

Help!".....
What happens exactly when booting normally? Try to boot safe mode
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
It either starts with the win logo to a black screen or it starts to start repair. Tried eight repairs and the check disk you recommended. Won't go to a screen with safe mode option. I don't see any errors on disk check.
 

My Computer

OS
Windows 7 home premium 32bit
No prob indicated on disk chk. Last line says failed to transfer logged messages to the event log with status 50.
 

My Computer

OS
Windows 7 home premium 32bit
Well the easiest way to fix this is re install windows/ Format and it fix all your problems but the major problem is you loose all your files. Do you have a windows 7 disc?
 

My Computer

OS
windows 7 ultimate 32 bit
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