I hear it spin up but then nothing happens.Have you tried playing Music CD's? Do you hear the CD/DVD drive spin up?
Thank you for the help.Sometimes Auto Play may be disabled and the CD or DVD needs to be run manually. Go to start > click on computer > does the Disc Drive icon change whenever you put in a DVD or CD if so you should be able to double click on it.
If it doesn't change, or nothing happens please take a picture of device manager.
To open device manager press the
Windows key on keyboard + R
type devmgmt.msc
Do you see any weird yellow marks anywhere