Computer won't shutdown, please help

[Malice enclave]

Okay so when I go into start and hit shutdown it logs off and says shutting down then the screen goes to no signal, but the computer stays on. If I hit the restart button in start menu then it restarts perfectly fine. When I go into safe mode and hit shutdown, then it shutdown fine. Ran a Windows Memory diagnostic and there were no errors. Please help! Thanks.

 

[archer]

Hi Malice, Welcome to Seven forums.

Try this, click Start–>Run and type “shutdown -f -s -t 0″ (without the quotes – the last character is a zero) and hit Enter. Your PC will shutdown immediately.

 

[Malice enclave]

It made the noise like it was shutting down but my LEDs are on and the fans still spinning. So it's didn't work. Thanks for the greeting

I checked my performance event logs and I get a lot of warnings for boot performance monitoring and shutdown performance monitoring.

Not much info in the log to go off of though.

 

[archer]

Try this tutorial. Fix: Windows 8 | 7 will not shut down

Might be of some help.

 

[Malice enclave]

K I will, I ran a resource and performance monitor on my computer and it gave and a warning. The volumeDirty flag is set on the disk.
Cause: a logical disk has the dirty bit set
Details: this disk has been marked as dirty. It may be experiencing errors or might have not been shutdown correctly.

It wanted me to run a cheeks. I did. Found nothing wrong.

 

[archer]

First click Start> Run> and bring up a command prompt by typing in "CMD" and then type "fsutil dirty query d:" <drive letter as your requirement C: or whtsoever> but without the quotes. This queries the drive, and more than likely it will tell you that it is dirty. Next, type "CHKNTFS /X D:". The X tells Windows to NOT check that particular drive on the next reboot. At this time, manually reboot your computer, it should not do a Chkdsk and take you directly to Windows.

Once Windows has fully loaded, bring up another CMD prompt and now you want to do a Chkdsk manually by typing "Chkdsk /f /r d:". This should take you through 5 stages of the scan and will unset that dirty bit. Finally, type "fsutil dirty query d:" and Windows will confirm that the dirty bit is not set on that drive. Good luck

 

[Malice enclave]

My external storage device was the one marked as dirty. Before I take further action will it delete my stuff off it? I unplugged it and tried to shutdown without it and it didn't shutdown again. Still working on the task manager portion of that tutorial seeing which process isn't shutting down my computer

 

[Malice enclave]

Okay this will take a while haha... Went into msconfig disabled everything. And it shutdown fine, so I will select one item at a time till I find out which one is at fault. Thanks for the help/tutorial! Less stress now that I know it isn't hardware haha

 

[archer]

Nice to know that you came to a conclusion. I am sure you will be able to find out the issue. But, do keep us posted.

 

[pappi]

That is so tedious. Meanwhile, I would suggest run anti-virus scan. If scan is negative, I suggest system restore.

 

[Malice enclave]

I tried the virus scans with avast/malware bytes/spybot and nothing. After doing like 50 shutdowns lol it was daemon tools. Guess I'll try a different program

 

[Malice enclave]

Okay now after I uninstalled it it still appears on the startup on msconfig, for me to start the computer up normally I still need to remove the auto run for it because if it's enabled it doesn't shutdown.

 

[pappi]

Have you done System Restore?

 

[Malice enclave]

Seems I don't have a point far enough back, I had one before some critical windows updates it says a few days prior, but I was experiencing the issue then already hoping maybe that was the issue. I went into reg edit and deleted the auto run file. I find it wired that daemtools is doing this to my computer. No I can write disc images to my computer to sav me the pain of having to put the CDs in over and over and over again

 

[pappi]

If I had your problem, I would just back-up and re-install OS from scratch...have fresh start all over again. I hope you have recovery discs.

 

[archer]

Sounds like one of the windows processes hasn't / can't complete successfully. Do you have a memory key in the machine when you shut down as this can sometimes prevent it also. There could be a hardware issue regarding the power supply but I would be looking at that last.
Another thing i just thought of mate - In Windows 7 go into Device Manager and the the IEEE1394 Bus Controller. Right click the controller and go to the "Power Management" tab. Check-mark "Allow the computer to turn off this device to save power

 

[UsernameIssues]

Seems I don't have a point far enough back, I had one before some critical windows updates it says a few days prior, but I was experiencing the issue then already hoping maybe that was the issue. I went into reg edit and deleted the auto run file. I find it wired that daemtools is doing this to my computer. No I can write disc images to my computer to sav me the pain of having to put the CDs in over and over and over again

Is this the same computer and operating system that was giving you BSOD problems in this thread?