computer won't start after using recovery system/windows couldn't inst

avsi

New member
Local time
10:41 PM
Messages
9
hello,
I did a recovery system to my computer and when it was restarting i accidentally unplugg the computer so when i turn the computer back on, the computer starts with a message saying "setup is starting service" then i get another message saying "windows could not complete the installation. to install windows on this computer, restart the installation" i click ok on the message then i get another one just saying setup will continue after restaring your computer and is the same thing everytime i try to boost the computer. I'm not sure what to do or if I should just buy windows 7 home premium (which iswhat the computer came with) and install it but i'm not sure if this is the way to fix the problem can anyone give me any advice, also i've been looking at windows 7 Hp and there is the full version and the 64-bit - System Builder (OEM) which should i get?

thanks in advince.
 

My Computer My Computer

OS
windows 7 home premium 64
You don`t have to buy anything, you already bought windows with the pc.

Do you have an activation key somewhere on your pc ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
thanks for replying,
I just checked and i found a product key so thats a yes
 

My Computer My Computer

OS
windows 7 home premium 64
Is this a recovery partition that you are using to recover the system or the manufacturer's recovery discs that you burned when brand new or an actual MS windows 7 disc?

What you need to do is a format of the C: drive on the hard disc first then start the recovery again.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
i didn't use a recovery disc or windows 7 disc so i'm guessing it was recovery partition, the one that comes in the control panel menu.

i go to the boost menu and i dont see any factory restore option. i'm not good with computer so maybe i'm not doing it right
 

My Computer My Computer

OS
windows 7 home premium 64
You have to let us know what your pc is, we have no idea how to advise you.
Is it still under warranty ? Do you still have support from the manufacterer ?

You may have really botched the recovery process by unplugging it.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
i didn't use a recovery disc or windows 7 disc so i'm guessing it was recovery partition, the one that comes in the control panel menu.

i go to the boost menu and i dont see any factory restore option. i'm not good with computer so maybe i'm not doing it right

It seems you used system restore not the recovery partition.

System restore only restores your computer to an earlier time either earlier in the day or previous day/s or weeks. It does not re-install windows.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
i have an e-machine model: el1852g and the warranty expired last june so i don't have one and i do think the unplugging might have harm the computer completely but i just wanted to look for some solutions before i give up on it.


ohh i see... but how come it did mess up with it that now i get the whole windows installation message? maybe it was the unplugging while it was restarting, idk do you know of anything i can do even if you dont i do appreciate taking your time and replying my post
 

My Computer My Computer

OS
windows 7 home premium 64
If in the middle of the recovery process then unplugging can mess things up and have funny side effects you are facing now.

When you switch on the desktop keep pressing F8 until you see a menu offering you safe mode and other options if you are able to and scroll down and choose Last known good configuration and press enter.

See if that works please let us know.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
so I did as you said and still nothing, I get the same thing :(
 

My Computer My Computer

OS
windows 7 home premium 64
Which? I gave you two options.

What is it you'd prefer to do?

Most often when Recovery fails it is not reparable but must be run again, either from its partition or using the disks which should have been made at setup - or ordering those disks now from OEM.

But you've been offered the Clean Reinstall option twice now without even acknowledging it. This is the preferred option among tech enthusiasts, who would never run the bloated factory preinstall.
 
Ya I don`t understand either, how unplugging the cord ( accidently or however , that doesn`t matter ) messes up the restore process, You should be able to run it from the boot screen reguardless of that fact. I just don`t know about that one.

But if you have a working pc, and a blank dvd, you can get to work on installing a fresh copy of Windows 7. And if you have an external drive, Greg can tell you how to go in and copy and paste your files, data, music etc. onto it before you start, so you don`t loose them.

The decision is yours, yours, yours. ( apply echo effect here ) :sarc:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Did you run Recovery without saving your files? Because if so they're most likely gone.

However in Step 5 of the Clean Reinstall tutorial it shows how to rescue your files using the installer DVD, so you can check to be sure.
 
ok so I did the emachine full factory recovery and nothing happen so I'm gonna try the clean reinstall. I'll let you guys know how it goes. although I didn't save every file I did save the important ones in my external hard drive so that's a good thing in all this mess
 

My Computer My Computer

OS
windows 7 home premium 64

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
thank you AddRAM I will, I'm going through them while I download windows.
 

My Computer My Computer

OS
windows 7 home premium 64
Credit goes to Gregrocker and Brink for the Tuts. :)

After you successfully install 7 you can make a Partition Wizard Boot CD to make partitions. The thing works flawlessly.

How big is your hard drive ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Back
Top