Connected with no internet access

[Corpsus]

Up until last night my main computer's internet has been really good, when trying to access the internet today it just decided that I have no internet access.

I am connecting wirelessly using an Edimax EW-7718Un usb adapter which has been good up until now.

I have read other posts and tried many of the things stated there apart from changing my mac address as when looking to change it I cannot find where to change it.

I would appreciate any help with this.
Scott

 

[Lemur]

Welcome to SF, Corpsus. Please fill out more completely your System Specs.

Power down - wait one minute - Power up your wireless router
Power down - wait one minute -Power up your modem

Then we can go from there

 

[Corpsus]

I have tried resetting router and modem but nothing seems to change.

 

[Lemur]

What if you go to a command prompt and type ipconfig /all
What do you see. Can you do a screen capture?
Can you ping outside using ip address
Can you ping your wireless router?
Can you connect to your wireless router via Ethernet cable?
Can another device/pc connect to wi-fi?

 

[Corpsus]

That is what I see when doing ipconfig /all

I can ping outside to other computers on the network and the wireless router and also the other computers on the network can ping me.

At the moment I physically can't connect the computer to the router as it's in a mates room and I don't have a long enough ethernet cable.

And all other things I have which are wireless can connect.

 

[Lemur]

Well, you have an ip address, and a dns address is listed.

Enter this URL:

"http://216.52.208.185"

If you go to newegg, then you are having trouble resolving dns.

Try this and let me know.

 

[Corpsus]

Yeah it goes to newegg.

What do I have to do to fix it?

 

[Lemur]

There's a problem with your DNS. Go to your ISP and tell them what you have done. Let them know your DNS address listed. Ask them if their DNS server is having problems and what to do to resolve it. They may want you to hard code another DNS address on your ip configuration.

Please let us know what you find out.

 

[chev65]

Looks to me like somebody typed your DNS servers manually into your IPv4 properties rather than designating the DNS server addresses in the routers set up page which usually works best.

You should be seeing the default gateway 192.168.0.1 for your DNS which means it's getting the info from the router instead. I use google's DNS myself which is 8.8.8.8 and 8.8.4.4 but you will want to enter those into your routers set up page, not your IPv4 properties window. Those DNS addresses should be removed from your IPv4 properties window and set to obtain DNS servers automatically.

Most likely just removing the DNS entries from your IPv4 properties window and setting to obtain DNS automatically will fix the problem because the router probably has DNS assigned.

To access the router and change the setting just type 192.168.0.1 into your URL but you will need to know the routers password to access the page.

 

[Corpsus]

I have nothing in my IPv4 properties, its all set to obtain it all automatically and where on the router settings would you input the dns stuff?

 

[Lemur]

Look at Network Connections. Find your connection and right click on it. Select Properties. Go to Internet Protocol IPV4. Click on properties. Select the radio button "Use the following DNS server addresses".

You can use the DNS addresses from below if you don't know those for your ISP:

Using Google Public DNS

 

[Corpsus]

Doing that didn't work sadly >.<
Is there anything else I can do?

 

[Orbital Shark]

Have you tried removing the wireless network from within Windows? What I mean is the network that shows in 'Network and Sharing center' -> 'Manage wireless networks'. If you click the network then click remove you can retry connecting as if it were a completely new network.


OS

 

[Corpsus]

With the google DNS?
Because I have tried removing it from there before when stalking other forums.

 

[Orbital Shark]

No, if you've tried it before then i'm currently out of ideas




OS

 

[Lemur]

Just to make sure, after you made those changes you should have rebooted your pc (or ran ipconfig /release ipconfig/renew). Rebooting is probably better. Did you do that?

 

[Corpsus]

No, but I shall now seeing as you have mentioned it

 

[Corpsus]

Nope, that didn't work either >.<

Just want it to be fixed already.

 

[Corpsus]

I think it might be the wireless usb adapter I have, Just tested it on another machine and it wouldn't let me connect to the internet either so will have to order one and see.

 

[chev65]

Could be the wireless adaptor but that doesn't explain why it's not resolving DNS addresses but works when the IP is typed in.

I tracked down your DNS server which shows up as, NTL (Cable) and Virgin.net (ADSL)
194.168.4.100
194.168.8.100

You must be using one of those so called modem-router combos from them, not sure about those but their DNS doesn't seem to be working.

You might try flushing the DNS with ipconfig /flushdns

Then try resetting the tcp/ip stack amd winsock with these commands.

netsh int ip reset C:\netsh.log.txt
netsh winsock reset
​