Solved connection issues

[BubbaLV]

first let me start by thanking everyone for the help yesterday. i did have to completely reinstall windows.
now my issue today, i havent been able to connect to the internet. i had to download all the drivers, etc to a flash drive. finally got somewhere when it threw this at me

C:\Windows\diagnostics\system\networking
0x8e5e0427
engine


is there another driver i need to download?
thank you all again for the help!!!!!

 

[TheCyberMan]

Please give us the make and model and model no(if applicable) of your computer?

 

[BubbaLV]

Gateway 6840-15e
Windows Home Premium 64

 

[TheCyberMan]

Is this your computer from the link below and did you download all the drivers and install the chipset drivers first as they need to be installed before any other driver?

Gateway Support - Downloads & Support Documents - Desktop / FX Series / FX6840

Do you connect using a wireless or wired connection?

Can you post a screenshot of device manager with the various headings expanded please.

 

[BubbaLV]

already downloaded all that, unzipped, installed....etc. its a cable modem(refuse to go wireless). i turned the computer over to a technician at the company i used to work for. i always trust my computer to a chinaman...lol. i almost punched the computer i got so aggravated. thank you all for your help and time it is much appreciated!!!!!