Connection Problem

[canspec]

I cant connect to the internet using the cable but I can by wireless???
Have rebooted modem as well as run a scan for virus and Malwarebyes. Thanx for any help.

 

[CarlTR6]

What kind of modem do you have? Is your Ethernet adapter disabled? Check in Device manager to see if it is disabled. Under Network Adapters it will be listed as a Network Connection.

Go to Control Panel > Network and Sharing Center > Change adapter settings. Look and see if you have a red X by Local Area Connection with your Ethernet Cable plugged into the modem and your computer.

 

[canspec]

I cant connect to the internet using the cable but I can by wireless???
Have rebooted modem as well as run a scan for virus and Malwarebyes. Thanx for any help.

Problem solved!...it was my Shaw Secure...I "unloaded" it then "loaded" it again and it works. SAhaw says "just a glitch"...lol...time for BitDefender!

 

[CarlTR6]

Very good. I'm glad the problem is solved. Thanks for letting us know.