connot access the internet yet I have a connection

[Killerhipo]

all of a sudden I opened up chrome and put in an andress and nothing happened. the extended url (if that's the right thing to call it) came up and it told me the page was loding but nothing ever happened. I then cheked to make sure I actualy had internet, I did, I tried opening a page with mozilla and then IE again nothing. I checked some other postes and tried restoring my computer to an earlier date, it worked bit wjen I came back the next day my computer had restarted to install updates and the problem was back, repeated atrempts at recovery did not give back the previous results. Another post asked for me to reistall my networkimg driver, no success. I am now backing up important files incase I need to do a reistall. My computer is the only PC I have access to so downloading programs and moving them toy computer is difficult (mac to PC). Thanks for your help, I'm on my phone right now of you ate wondering why this post looks so ugly...

 

[VistaKing]

Try to do a flush DNS inside the command prompt

Click on rb: then type in cmd and press [ENTER] inside the command prompt type

 ipconfig /flushdns

 

[Killerhipo]

sorry didnt work thanks for the suggestion

 

[Killerhipo]

never mind ie is working now but google chrome still leaves me with a loading screen for eternity

 

[VistaKing]

Delete the cookies in chrome

 

[Killerhipo]

still cant even load google.ca sorry nice try

 

[Killerhipo]

I reverted to a previous image and I'm back at square one... I've ran 5 different virus and malware scanners even twoo rescue disks. No success... getting prepared for a reistall, please don't let me do it

 

[Killerhipo]

I'm too tired to put this nicely so I'm gonna be blunt.
My browsers will not "browse" the internet.
I am connected to the internet.
Tried using chrome and IE.
Other applications can connect.
When restored to a previous image internet was restored for a short time util computer restarted after windows updates.
I have tried ipconfig/flushdns, it got IE working for a short period of time.
Virus scanners used; avast, microsoft security essential, spybot, malwarebytes, all came up with nothing.
Browsers work in safe mode with networking.

Please help me I'm not sure what to do at this point...

 

[VistaKing]

Lets try this

Open IE then click on Tools>Internet Options>Connections>LAN Settings> then untick the 3rd box

 

[Killerhipo]

the internet options button is not available.

 

[VistaKing]

Try from the start menu , type Internet options .

 

[Killerhipo]

its already unclicked

 

[VistaKing]

Can you open up a command prompt

Click on rb: button type CMD inside the Search programs and files box and press Enter

Command prompt will open to this path C:\Users\{your account name}>_

Type in the command below

Ping google.com

Tell me if it sent and received 4 packets

 

[Killerhipo]

sent them all and received all four

 

[2xg]

Hello,

If I may jump in....
Have you tried assigning Static IPs?
How to Assign a Static IP Address in XP, Vista, or Windows 7

Please let us know the outcome.

 

[Killerhipo]

thanks for the help. I tried your suggestion but there was no success. Thus far the only way I've been able to browse the internet is when in safe mode. I was not even able to access the internet in a clean boot. Another update I've delete every thing im not 100% certain about.

 

[2xg]

Please install and run Secunia PSI, this will detect all the programs that you have installed, outdated and updated. I wonder if you have any outdated AV or Security Software, we'll find out when you install Secunia.

If you have more than one AV and Anti-Spyware installed in your computer uninstall the rest and leave one.

 

[VistaKing]

Can I have the logs of the ipconfig /all in safe mode with networking and normal mode

Open up a command prompt . Click on rb: type CMD and press [ENTER] . Once you're in command prompt type in this command

Normal Mode

ipconfig /all >C:\Users[your account name]\Desktop\ipconfigNormalMode.txt

   Note

[your account name] is your account name inside the Users folder . Input the name without the quotes.

In Safe Mode with Networking

ipconfig /all >C:\Users[your account name]\Desktop\ipconfigInSafeModeWithNetworking.txt

Upload both of the logs

 

[Killerhipo]

View attachment ipconfigNormalMode.txt

View attachment ipconfigSafeModeWithNetworking.txt

here are the two files I'm having problems with the sercurina program when run in safe mode i will try again in Normal mode. Thanks again

 

[Killerhipo]

ran securina but besides two windows updates that I got rid of when restoring my comouter to a previouse date there was nothing on my computer that could be the culprit. scored a 92%