Constant Blue Screen Crashes. :(

mkg1010 · Jul 10, 2010

Hi
I built a self-assembled desktop for HTPC with Antec Micro ATX NSK1380, Antec AR-350 PSU, ASUS motherboard M4785TD-EVO,ATI Radeon HD 4200, 4G DDR3 RAM, Hitachi Deskstar 1TB internal hard-drive.
I also have LG Blu-ray Drive, logitech webcam 905.
For some reason, I see a lot of blue screens and the system is quite unstable. I am not sure whether it is ASUS motherboard or logitech webcam or the LG Blu-ray. Can you pls help me?

Here's latest blue screen, I have also attached a few dumps:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I was earlier using Ubuntu and didn't encounter these crashes. However, I had to move because of lack of apps

Jonathan_King · Jul 10, 2010

Welcome to SF!

Speaking of the Asus motherboard, this driver needs to be updated:

Code:

AsIO.sys     Mon Dec 17 04:11:49 2007

Please install the latest PC Probe Utility from this site: ASUSTeK Computer Inc.-Support-

The dumps suggest hardware as the cause, In particular, I suspect hard drive. Please run a diagnostic: HD Diagnostic

I notice you have Norton 2009 installed. It is notorious for causing BSODs in Windows 7. Please remove it with this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Replace with Microsoft Security Essentials for the time being. If you prefer a paid program sometime in the future, replace it with Norton 2010 or ESET NOD32. Personally, I recommend sticking with MSE.

...Summary of the Dumps:

Code:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 11:37:41.000 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:49.342
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul  8 14:32:58.096 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:18.813
BugCheck 24, {1904fb, fffff880023aca08, fffff880023ac270, fffff880012cb50d}
Probably caused by : Ntfs.sys ( Ntfs!NtfsCheckExistingFile+5d )
PROCESS_NAME:  winlogn.exe
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul  9 10:33:55.920 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:11.637
BugCheck 124, {0, fffffa800502f4f8, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul  9 10:34:46.760 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:02.477
BugCheck 1000007E, {ffffffffc0000005, fffff80002db8726, fffff880031bd968, fffff880031bd1d0}
Probably caused by : ntkrnlmp.exe ( nt!CmpDereferenceNameControlBlockWithLock+22 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 11:26:35.555 2010 (UTC - 4:00)
System Uptime: 0 days 18:18:25.272
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ???????????? ( ????????????>+3234c52 )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\_jcgriff2_\dbug\__Kernel__\071110-26535-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a17000 PsLoadedModuleList = 0xfffff800`02c54e50
Debug session time: Sun Jul 11 11:37:41.000 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:49.342
Loading Kernel Symbols
..............................................Unable to load image Unknown_Module_00000000`00000000, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unable to add module at 00000000`00000000

Loading User Symbols
Missing image name, possible paged-out or corrupt data.
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )

Followup: MachineOwner
---------

3: kd> !analyze -v;lmtsmn;.bugcheck;.logclose;q
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+3464343435643338
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff88002ffb898 -- (.exr 0xfffff88002ffb898)
.exr 0xfffff88002ffb898
ExceptionAddress: fffff88004017ec8
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff88002ffb940 -- (.trap 0xfffff88002ffb940)
.trap 0xfffff88002ffb940
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000000a rbx=0000000000000000 rcx=fffffa8005d046a0
rdx=fffff88003d00180 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004017ec8 rsp=fffff88002ffbad0 rbp=fffff88003d00080
 r8=000000004f444601  r9=fffff88003d00180 r10=00000000ffffffff
r11=fffff88002ffbb18 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff880`04017ec8 ??              ???
.trap
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a7f32e to fffff80002a875d0

STACK_TEXT:  
fffff880`02ffa988 fffff800`02a7f32e : 00000000`cf2be000 fffff880`03516000 fffff880`02ffb100 fffff800`02ab4524 : nt!KeBugCheck
fffff880`02ffa990 fffff800`02aad2ed : fffff800`02c95b88 fffff800`02bcea40 fffff800`02a17000 fffff880`02ffb898 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02ffa9c0 fffff800`02ab4950 : fffff800`02bd6b24 fffff880`02ffaa38 fffff880`02ffb898 fffff800`02a17000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02ffa9f0 fffff800`02ac18df : fffff880`02ffb898 fffff880`02ffb100 fffff880`00000000 fffff880`03d00000 : nt!RtlDispatchException+0x410
fffff880`02ffb0d0 fffff800`02a86c42 : fffff880`02ffb898 fffffa80`0372c528 fffff880`02ffb940 ff00fa80`0746beb8 : nt!KiDispatchException+0x16f
fffff880`02ffb760 fffff800`02a8554a : fffffa80`04f69b80 fffff880`00e017ef 00000000`00001000 00000000`00000001 : nt!KiExceptionDispatch+0xc2
fffff880`02ffb940 fffff880`04017ec8 : 00000000`00000001 fffff880`03e2dd70 00000000`00000000 fffff880`03e2d0d8 : nt!KiGeneralProtectionFault+0x10a
fffff880`02ffbad0 00000000`00000001 : fffff880`03e2dd70 00000000`00000000 fffff880`03e2d0d8 fffff800`02a82fe3 : 0xfffff880`04017ec8
fffff880`02ffbad8 fffff880`03e2dd70 : 00000000`00000000 fffff880`03e2d0d8 fffff800`02a82fe3 fffff880`03d00180 : 0x1
fffff880`02ffbae0 00000000`00000000 : fffff880`03e2d0d8 fffff800`02a82fe3 fffff880`03d00180 fffffa80`0372c4a0 : 0xfffff880`03e2dd70


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiKernelCalloutExceptionHandler+e
fffff800`02a7f32e 90              nop

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e

BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e

Followup: MachineOwner
---------

start             end                 module name
fffff880`00eec000 fffff880`00f43000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`00e2a000 fffff880`00e35000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`00ff1000 fffff880`00ffa000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`00cca000 fffff880`00d8a000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`019ad000 fffff880`019dd000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c6c000 fffff880`00cca000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0117e000 fffff880`011f1000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`01997000 fffff880`019ad000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010d1000 fffff880`010e5000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01017000 fffff880`01063000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0195d000 fffff880`01997000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02ff3000 fffff800`0303c000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`01954000 fffff880`0195d000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff800`00bb0000 fffff800`00bba000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`00c4b000 fffff880`00c58000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`00fd7000 fffff880`00ff1000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00f4c000 fffff880`00f56000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01120000 fffff880`0117e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`01942000 fffff880`01954000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014a4000 fffff880`01596000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`01596000 fffff880`015f6000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff800`02a17000 fffff800`02ff3000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`01255000 fffff880`013f8000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`00f96000 fffff880`00fab000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f56000 fffff880`00f89000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fc0000 fffff880`00fc7000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fc7000 fffff880`00fd7000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`00c58000 fffff880`00c6c000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01908000 fffff880`01942000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`01900000 fffff880`01908000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01063000 fffff880`010d1000   SYMDS64  SYMDS64.SYS  Mon Aug 17 19:35:30 2009 (4A89E942)
fffff880`010e5000 fffff880`01120000   SYMEFA64 SYMEFA64.SYS Wed Apr 21 17:47:39 2010 (4BCF727B)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`00f89000 fffff880`00f96000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00fab000 fffff880`00fc0000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d8a000 fffff880`00de6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`018b4000 fffff880`01900000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`00e39000 fffff880`00edd000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00edd000 fffff880`00eec000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00f43000 fffff880`00f4c000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
Missing image name, possible paged-out or corrupt data.

Unloaded modules:
ff2f5053`54520000 ff2f5054`33320a02   Unknown_Module_ff2f5053`54520000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  DEE00A02
ff010a8c`ff0239ff ff010a8d`00000654   Unknown_Module_ff010a8c`ff0239ff
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00FDCC55
100cff00`00001400 100cff00`ff000000   Unknown_Module_100cff00`00001400
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FEFFEC00
000001aa`ff004b00 000001ab`00002a00   Unknown_Module_000001aa`ff004b00
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00FFDF00
000300ff`2d000a00 00030100`00520036   Unknown_Module_000300ff`2d000a00
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  D351F636
0a0d03e8`000008ff 0a0d03e8`3a616463   Unknown_Module_0a0d03e8`000008ff
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  3A615B64
00000032`37ff42ff 00000032`ff0239ff   Unknown_Module_00000032`37ff42ff
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  C702F700
908cff02`39ff0000 908cff03`0254ff01   Unknown_Module_908cff02`39ff0000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  C855FF01
00000000`36ff42ff 00000000`ff0239ff   Unknown_Module_00000000`36ff42ff
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  C802F700
38343853`39365637 38343854`38365338   Unknown_Module_38343853`39365637
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FEFFFD01
000554ff`80068cff 00055500`00050000   Unknown_Module_000554ff`80068cff
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  7FFE7301
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

Constant Blue Screen Crashes. :(

mkg1010

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Jonathan_King

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