Constant Blue screens

R

rlestage

New member
Local time
4:46 PM
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5
Hey everyone,

I recently purchased a Sony Vaio VPCCW21FD 14" laptop. It is an Intel Core i3 with 4gb RAM and Nvidia 310M Graphics card Running Win7 Ultimate 64bit.

I am trying to attach a copy of my memory.dmp, but I get this error " 404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable. "

Here are my two last bugchecks

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000b8 (0xfffffa8007c09b60, 0xfffff80003214c40,

0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042610-33072-01.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042610-21247-01.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW21FD
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i3 m330 @ 2.13
Motherboard
Chipset ID0044
Memory
4gb
Graphics Card(s)
Nvidia 310M
Sound Card
HD audio
rlestage said:
Hey everyone,

I recently purchased a Sony Vaio VPCCW21FD 14" laptop. It is an Intel Core i3 with 4gb RAM and Nvidia 310M Graphics card Running Win7 Ultimate 64bit.

I am trying to attach a copy of my memory.dmp, but I get this error " 404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable. "

Here are my two last bugchecks

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000b8 (0xfffffa8007c09b60, 0xfffff80003214c40,

0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042610-33072-01.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042610-21247-01.
Click to expand...

We do need the actual DMP file. try dragging it to your desktop. Use these to find and upload it. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
In addition to Ken's post, if your C:\Windows\Minidump folder is empty, upload the memory.dmp file found in C:\Windows to Rapidshare, and post a link here.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
There we go, I've put all my mini dump files into this zip file.
The two latest ones today at 9:39 and 10ish were the two recent ones.

Is this what you guys need?
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW21FD
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i3 m330 @ 2.13
Motherboard
Chipset ID0044
Memory
4gb
Graphics Card(s)
Nvidia 310M
Sound Card
HD audio
Pretty straightforward. Acronis True Image is causing the problem. I recommend uninstalling it completely.

If you need an alternative backup program, see these tutorials:

Backup and Restore

Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp2_minidump.zip\041810-24242-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03004000 PsLoadedModuleList = 0xfffff800`03241e50
Debug session time: Sun Apr 18 03:49:23.717 2010 (GMT-4)
System Uptime: 0 days 0:09:43.982
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000B8, {fffffa80055d3b60, fffff880009f2fc0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\snapman.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for snapman.sys
*** ERROR: Module load completed but symbols could not be loaded for snapman.sys
Probably caused by : snapman.sys ( snapman+18e71 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_SWITCH_FROM_DPC (b8)
A wait operation, attach process, or yield was attempted from a DPC routine.
This is an illegal operation and the stack track will lead to the offending
code and original DPC routine.
Arguments:
Arg1: fffffa80055d3b60, Original thread which is the cause of the failure
Arg2: fffff880009f2fc0, New thread
Arg3: 0000000000000000, Stack address of the original thread
Arg4: 0000000000000000

Debugging Details:
------------------


FAULTING_THREAD:  fffffa80055d3b60

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xB8

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8000307b752 to fffff8000307a4da

STACK_TEXT:  
fffff880`033223e0 fffff800`0307b752 : 00000000`00000000 fffffa80`055d3b60 00000000`00000000 fffffa80`05f31000 : nt!KiSwapContext+0x7a
fffff880`03322520 fffff800`0307d8af : fffffa80`0771aa30 00000000`00000000 0000000f`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
fffff880`033225b0 fffff880`01b98e71 : fffff880`01bab100 fffff880`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
fffff880`03322650 fffff880`01bab100 : fffff880`00000000 00000000`00000000 00000000`00000000 fffff880`009e8180 : snapman+0x18e71
fffff880`03322658 fffff880`00000000 : 00000000`00000000 00000000`00000000 fffff880`009e8180 fffff880`01bab140 : snapman+0x2b100
fffff880`03322660 00000000`00000000 : 00000000`00000000 fffff880`009e8180 fffff880`01bab140 fffffa80`0550f428 : 0xfffff880`00000000


STACK_COMMAND:  .thread 0xfffffa80055d3b60 ; kb

FOLLOWUP_IP: 
snapman+18e71
fffff880`01b98e71 ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  snapman+18e71

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: snapman

IMAGE_NAME:  snapman.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  45265d99

FAILURE_BUCKET_ID:  X64_0xB8_snapman+18e71

BUCKET_ID:  X64_0xB8_snapman+18e71

Followup: MachineOwner
---------

1: kd> lmvm snapman
start             end                 module name
fffff880`01b80000 fffff880`01bb3000   snapman  T (no symbols)           
    Loaded symbol image file: snapman.sys
    Image path: \SystemRoot\system32\DRIVERS\snapman.sys
    Image name: snapman.sys
    Timestamp:        Fri Oct 06 09:43:53 2006 (45265D99)
    CheckSum:         000375F1
    ImageSize:        00033000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Uninstalled...thank you very much for your help. I'll check out the alternate options, as I've been happy with acronis...however not if it's causing me all this grief.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW21FD
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i3 m330 @ 2.13
Motherboard
Chipset ID0044
Memory
4gb
Graphics Card(s)
Nvidia 310M
Sound Card
HD audio

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW21FD
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i3 m330 @ 2.13
Motherboard
Chipset ID0044
Memory
4gb
Graphics Card(s)
Nvidia 310M
Sound Card
HD audio
Yep, all point to Acronis.

Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp3_minidump.zip\042610-33072-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`0301c000 PsLoadedModuleList = 0xfffff800`03259e50
Debug session time: Mon Apr 26 12:38:03.138 2010 (GMT-4)
System Uptime: 0 days 0:02:52.777
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000B8, {fffffa8007c09b60, fffff80003214c40, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\snapman.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for snapman.sys
*** ERROR: Module load completed but symbols could not be loaded for snapman.sys
Probably caused by : snapman.sys ( snapman+18e71 )

Followup: MachineOwner
---------
Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp3_minidump.zip\041810-24242-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03004000 PsLoadedModuleList = 0xfffff800`03241e50
Debug session time: Sun Apr 18 03:49:23.717 2010 (GMT-4)
System Uptime: 0 days 0:09:43.982
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000B8, {fffffa80055d3b60, fffff880009f2fc0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\snapman.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for snapman.sys
*** ERROR: Module load completed but symbols could not be loaded for snapman.sys
Probably caused by : snapman.sys ( snapman+18e71 )

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Thanks Jonathan
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW21FD
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i3 m330 @ 2.13
Motherboard
Chipset ID0044
Memory
4gb
Graphics Card(s)
Nvidia 310M
Sound Card
HD audio
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