Constant BSOD F4 Error

BSODHater · Mar 3, 2011

Hello,

I am hoping someone can assist me with a blue screen I have been struggling to figure out for quite a while now. I've attached the requested files to help out but I was unable to run the pc health test, it came back with a "file path not found" message.

Some notes about this blue screen:

The blue screen error is always the same F4 error and it is always "Critical Object Termination." I have been unable to determine exactly what process is terminating unexpectadly but I believe it is either smss.exe or ntkrnlpa.exe. Either way I think the blue screen has something to do with one (or both) of those processes.

I have tried two other pc's to try and get rid of the problem. This is my work pc so I am able to try other pc's freely. Even swtiching to a different pc always produces the same blue screen error. I should also note that I am using a network profile so that is something in common with all the pc's.

I have reformatted my pc and performed a clean Windows 7 install countless times to try and resolve the issue but to no avail. I have also switched out any devices connected externally to my pc but still I get the bsod.

I have spoken with Dell about this problem and they are almost certain it is a corrupt OS or something software-related but I do not know what the problem is.

My Windows 7 version is 32-bit and it is an OEM version. The pc is very new (ordered it only a few weeks ago). The OS re-installation is only a day old this time. I can provide more information as it is requested. Thank you in advance!

DeanP · Mar 4, 2011

It appears that you have Verifier off - please turn it off.
Uninstall ESET - known cause of BSOD on some Windows 7 systems. Use this removal tool to remove ESET: How do I manually uninstall my ESET security product? - ESET Knowledgebase
Do not attempt to remove ESET from Add/Remove Program Utility

Warning

Uninstalling ESET incorrectly may lead to network outages. (unable to connect to Internet) - so please do it carefully

Use Avast or MSE with Windows Firewall in it's place.

Regards...
Dean

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 000000e3, Kernel Zw API called with user-mode address as parameter.
Arg2: 8c597230, Address inside the driver making the incorrect API call.
Arg3: 0575f3b4, User-mode address used as API parameter.
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_e3

FAULTING_IP: 
+5e882faf0313dc24
8c597230 3d05000080      cmp     eax,80000005h

FOLLOWUP_IP: 
nt!VerifierBugCheckIfAppropriate+30
82b4ff03 cc              int     3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  ekrn.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82b4ff03 to 828f7f20

STACK_TEXT:  
aea7f9ec 82b4ff03 000000c4 000000e3 8c597230 nt!KeBugCheckEx+0x1e
aea7fa0c 82b5da73 8c597230 0575f3b4 aea7faa8 nt!VerifierBugCheckIfAppropriate+0x30
aea7fa20 82b5dadd 8c597230 8c597230 0575f3be nt!ViZwCheckAddress+0x30
aea7fa34 82b5e8ee 8c597230 8c4280f0 b4dd502e nt!ViZwCheckUnicodeString+0x22
aea7fa44 8c597230 80000850 00000000 00000000 nt!VfZwQueryDirectoryFile+0x3f
WARNING: Frame IP not in any known module. Following frames may be wrong.
aea7fa48 80000850 00000000 00000000 00000000 0x8c597230
aea7fa4c 00000000 00000000 00000000 aea7fab0 0x80000850


STACK_COMMAND:  kb

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!VerifierBugCheckIfAppropriate+30

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce78a09

FAILURE_BUCKET_ID:  0xc4_e3_VRF_nt!VerifierBugCheckIfAppropriate+30

BUCKET_ID:  0xc4_e3_VRF_nt!VerifierBugCheckIfAppropriate+30

Followup: MachineOwner
---------

1: kd> lmtsmn
start    end        module name
850b2000 850fa000   ACPI     ACPI.sys     Sat Nov 20 21:37:52 2010 (4CE788E0)
8e89a000 8e8f4000   afd      afd.sys      Sat Nov 20 21:40:00 2010 (4CE78960)
8efd1000 8efe3000   AgileVpn AgileVpn.sys Tue Jul 14 11:55:00 2009 (4A5BC954)
851f2000 851fb000   amdxata  amdxata.sys  Sat Mar 20 05:19:01 2010 (4BA3A3F5)
851e9000 851f2000   atapi    atapi.sys    Tue Jul 14 11:11:15 2009 (4A5BBF13)
82fb5000 82fd8000   ataport  ataport.SYS  Sat Nov 20 21:38:00 2010 (4CE788E8)
8502a000 85031000   Beep     Beep.SYS     Tue Jul 14 11:45:00 2009 (4A5BC6FC)
8ee8e000 8ee9c000   blbdrive blbdrive.sys Tue Jul 14 11:23:04 2009 (4A5BC1D8)
82ec0000 82ec8000   BOOTVID  BOOTVID.dll  Tue Jul 14 13:04:34 2009 (4A5BD9A2)
aa159000 aa172000   bowser   bowser.sys   Tue Jul 14 11:14:21 2009 (4A5BBFCD)
98570000 9858e000   cdd      cdd.dll      unavailable (00000000)
82fd8000 82ff7000   cdrom    cdrom.sys    Sat Nov 20 21:38:09 2010 (4CE788F1)
82f0a000 82fb5000   CI       CI.dll       Sun Nov 21 01:05:17 2010 (4CE7B97D)
85200000 85225000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:11:20 2009 (4A5BBF18)
82ec8000 82f0a000   CLFS     CLFS.SYS     Tue Jul 14 11:11:10 2009 (4A5BBF0E)
8543d000 8549a000   cng      cng.sys      Tue Jul 14 11:32:55 2009 (4A5BC427)
8f619000 8f626000   CompositeBus CompositeBus.sys Sat Nov 20 22:50:21 2010 (4CE799DD)
946ed000 946fa000   crashdmp crashdmp.sys Tue Jul 14 11:45:50 2009 (4A5BC72E)
8ee12000 8ee76000   csc      csc.sys      Sat Nov 20 21:44:32 2010 (4CE78A70)
8ee76000 8ee8e000   dfsc     dfsc.sys     Sat Nov 20 21:42:32 2010 (4CE789F8)
8e9ed000 8e9f9000   discache discache.sys Tue Jul 14 11:24:04 2009 (4A5BC214)
855e3000 855f4000   disk     disk.sys     Tue Jul 14 11:11:28 2009 (4A5BBF20)
946d4000 946ed000   drmk     drmk.sys     Tue Jul 14 12:36:05 2009 (4A5BD2F5)
94705000 9470e000   dump_atapi dump_atapi.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
946fa000 94705000   dump_dumpata dump_dumpata.sys Tue Jul 14 11:11:16 2009 (4A5BBF14)
9470e000 9471f000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:12:47 2009 (4A5BBF6F)
9471f000 94729000   Dxapi    Dxapi.sys    Tue Jul 14 11:25:25 2009 (4A5BC265)
8eecf000 8ef86000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 22:08:14 2010 (4CE78FFE)
8ff51000 8ff8a000   dxgmms1  dxgmms1.sys  Sat Nov 20 22:07:03 2010 (4CE78FB7)
aa00b000 aa0b1000   eamonm   eamonm.sys   Thu Dec 09 18:29:13 2010 (4D006929)
82e00000 82e1f000   ehdrv    ehdrv.sys    Thu Dec 09 18:29:52 2010 (4D006950)
947a5000 947be000   epfwwfpr epfwwfpr.sys Thu Dec 09 18:25:16 2010 (4D00683C)
8526a000 8527b000   fileinfo fileinfo.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
85236000 8526a000   fltmgr   fltmgr.sys   Tue Jul 14 11:11:13 2009 (4A5BBF11)
854a8000 854b1000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:11:14 2009 (4A5BBF12)
85400000 85432000   fvevol   fvevol.sys   Sat Nov 20 21:40:22 2010 (4CE78976)
85779000 857aa000   fwpkclnt fwpkclnt.sys Sat Nov 20 21:39:08 2010 (4CE7892C)
82c2b000 82c62000   hal      halmacpi.dll Sat Nov 20 21:37:38 2010 (4CE788D2)
8ff8a000 8ffa9000   HDAudBus HDAudBus.sys Sat Nov 20 22:59:28 2010 (4CE79C00)
9473f000 94752000   HIDCLASS HIDCLASS.SYS Sat Nov 20 22:59:37 2010 (4CE79C09)
94752000 94758480   HIDPARSE HIDPARSE.SYS Tue Jul 14 11:50:59 2009 (4A5BC863)
94734000 9473f000   hidusb   hidusb.sys   Sat Nov 20 22:59:38 2010 (4CE79C0A)
aa0d4000 aa159000   HTTP     HTTP.sys     Sat Nov 20 21:40:17 2010 (4CE78971)
855db000 855e3000   hwpolicy hwpolicy.sys Sat Nov 20 21:37:35 2010 (4CE788CF)
8f634000 8ff51000   igdkmd32 igdkmd32.sys Thu Aug 26 07:31:24 2010 (4C756F8C)
851ac000 851b3000   intelide intelide.sys Tue Jul 14 11:11:19 2009 (4A5BBF17)
8eebd000 8eecf000   intelppm intelppm.sys Tue Jul 14 11:11:03 2009 (4A5BBF07)
8ffa9000 8ffee000   k57nd60x k57nd60x.sys Thu Aug 06 23:44:50 2009 (4A7AC232)
924ae000 924bb000   kbdclass kbdclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
94766000 94772000   kbdhid   kbdhid.sys   Sat Nov 20 22:50:10 2010 (4CE799D2)
80bac000 80bb4000   kdcom    kdcom.dll    Tue Jul 14 13:08:58 2009 (4A5BDAAA)
924ca000 924fe000   ks       ks.sys       Sat Nov 20 22:50:17 2010 (4CE799D9)
853d5000 853e8000   ksecdd   ksecdd.sys   Sat Nov 20 21:38:54 2010 (4CE7891E)
855a6000 855cb000   ksecpkg  ksecpkg.sys  Tue Jul 14 11:34:00 2009 (4A5BC468)
aa0b1000 aa0c1000   lltdio   lltdio.sys   Tue Jul 14 11:53:18 2009 (4A5BC8EE)
94772000 9478d000   luafv    luafv.sys    Tue Jul 14 11:15:44 2009 (4A5BC020)
82e2a000 82eaf000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sun Nov 21 01:00:54 2010 (4CE7B876)
94729000 94734000   monitor  monitor.sys  Tue Jul 14 11:25:58 2009 (4A5BC286)
924bb000 924c8000   mouclass mouclass.sys Tue Jul 14 11:11:15 2009 (4A5BBF13)
9475b000 94766000   mouhid   mouhid.sys   Tue Jul 14 11:45:08 2009 (4A5BC704)
851c1000 851d7000   mountmgr mountmgr.sys Sat Nov 20 21:38:09 2010 (4CE788F1)
aa172000 aa184000   mpsdrv   mpsdrv.sys   Tue Jul 14 11:52:52 2009 (4A5BC8D4)
aa184000 aa1a7000   mrxsmb   mrxsmb.sys   Sat Nov 20 21:42:40 2010 (4CE78A00)
aa1a7000 aa1e2000   mrxsmb10 mrxsmb10.sys Sat Nov 20 21:44:15 2010 (4CE78A5F)
aa1e2000 aa1fd000   mrxsmb20 mrxsmb20.sys Sat Nov 20 21:42:47 2010 (4CE78A07)
8e85e000 8e869000   Msfs     Msfs.SYS     Tue Jul 14 11:11:26 2009 (4A5BBF1E)
85103000 8510b000   msisadrv msisadrv.sys Tue Jul 14 11:11:09 2009 (4A5BBF0D)
853aa000 853d5000   msrpc    msrpc.sys    Tue Jul 14 11:11:59 2009 (4A5BBF3F)
8e9e3000 8e9ed000   mssmbios mssmbios.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
855cb000 855db000   mup      mup.sys      Tue Jul 14 11:14:14 2009 (4A5BBFC6)
854b1000 85568000   ndis     ndis.sys     Sat Nov 20 21:39:19 2010 (4CE78937)
8f626000 8f631000   ndistapi ndistapi.sys Tue Jul 14 11:54:24 2009 (4A5BC930)
9243c000 9245e000   ndiswan  ndiswan.sys  Sat Nov 20 23:07:48 2010 (4CE79DF4)
92550000 92561000   NDProxy  NDProxy.SYS  Sat Nov 20 23:07:39 2010 (4CE79DEB)
8e94c000 8e95a000   netbios  netbios.sys  Tue Jul 14 11:53:54 2009 (4A5BC912)
8e8f4000 8e926000   netbt    netbt.sys    Sat Nov 20 21:39:22 2010 (4CE7893A)
85568000 855a6000   NETIO    NETIO.SYS    Sat Nov 20 21:40:03 2010 (4CE78963)
8e869000 8e877000   Npfs     Npfs.SYS     Tue Jul 14 11:11:31 2009 (4A5BBF23)
8e9d9000 8e9e3000   nsiproxy nsiproxy.sys Tue Jul 14 11:12:08 2009 (4A5BBF48)
82819000 82c2b000   nt       ntkrpamp.exe Sat Nov 20 21:42:49 2010 (4CE78A09)
8527b000 853aa000   Ntfs     Ntfs.sys     Sat Nov 20 21:39:08 2010 (4CE7892C)
853f9000 85400000   Null     Null.SYS     Tue Jul 14 11:11:12 2009 (4A5BBF10)
8e92d000 8e94c000   pacer    pacer.sys    Tue Jul 14 11:53:58 2009 (4A5BC916)
85140000 85151000   partmgr  partmgr.sys  Sat Nov 20 21:38:14 2010 (4CE788F6)
8510b000 85135000   pci      pci.sys      Sat Nov 20 21:37:57 2010 (4CE788E5)
851b3000 851c1000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:11:15 2009 (4A5BBF13)
8549a000 854a8000   pcw      pcw.sys      Tue Jul 14 11:11:10 2009 (4A5BBF0E)
92561000 925f8000   peauth   peauth.sys   Tue Jul 14 12:35:44 2009 (4A5BD2E0)
946a5000 946d4000   portcls  portcls.sys  Tue Jul 14 11:51:00 2009 (4A5BC864)
82eaf000 82ec0000   PSHED    PSHED.dll    Tue Jul 14 13:09:36 2009 (4A5BDAD0)
8efe3000 8effb000   rasl2tp  rasl2tp.sys  Tue Jul 14 11:54:33 2009 (4A5BC939)
9245e000 92476000   raspppoe raspppoe.sys Tue Jul 14 11:54:53 2009 (4A5BC94D)
92476000 9248d000   raspptp  raspptp.sys  Tue Jul 14 11:54:47 2009 (4A5BC947)
9248d000 924a4000   rassstp  rassstp.sys  Tue Jul 14 11:54:57 2009 (4A5BC951)
8e998000 8e9d9000   rdbss    rdbss.sys    Sat Nov 20 21:42:44 2010 (4CE78A04)
924a4000 924ae000   rdpbus   rdpbus.sys   Tue Jul 14 12:02:40 2009 (4A5BCB20)
8e846000 8e84e000   RDPCDD   RDPCDD.sys   Sat Nov 20 23:22:19 2010 (4CE7A15B)
ae2df000 ae304000   rdpdr    rdpdr.sys    Sat Nov 20 23:24:44 2010 (4CE7A1EC)
8e84e000 8e856000   rdpencdd rdpencdd.sys Tue Jul 14 12:01:39 2009 (4A5BCAE3)
8e856000 8e85e000   rdprefmp rdprefmp.sys Tue Jul 14 12:01:41 2009 (4A5BCAE5)
ae31c000 ae34e000   RDPWD    RDPWD.SYS    Sat Nov 20 23:22:23 2010 (4CE7A15F)
85600000 8562d000   rdyboost rdyboost.sys Sat Nov 20 22:00:07 2010 (4CE78E17)
aa0c1000 aa0d4000   rspndr   rspndr.sys   Tue Jul 14 11:53:20 2009 (4A5BC8F0)
94402000 946a46c0   RTKVHDA  RTKVHDA.sys  Sat Sep 12 01:44:25 2009 (4AAA5439)
aa000000 aa00a000   secdrv   secdrv.SYS   Thu Sep 14 01:18:32 2006 (45080528)
8f60f000 8f619000   serenum  serenum.sys  Tue Jul 14 11:45:27 2009 (4A5BC717)
8e95a000 8e974000   serial   serial.sys   Tue Jul 14 11:45:33 2009 (4A5BC71D)
857f2000 857fa000   spldr    spldr.sys    Tue May 12 04:13:47 2009 (4A084EBB)
ae28e000 ae2df000   srv      srv.sys      Sat Nov 20 21:45:29 2010 (4CE78AA9)
ae23f000 ae28e000   srv2     srv2.sys     Sat Nov 20 21:44:35 2010 (4CE78A73)
947be000 947df000   srvnet   srvnet.sys   Sat Nov 20 21:44:27 2010 (4CE78A6B)
924c8000 924c9380   swenum   swenum.sys   Tue Jul 14 11:45:08 2009 (4A5BC704)
8562f000 85779000   tcpip    tcpip.sys    Sat Nov 20 21:41:36 2010 (4CE789C0)
947df000 947ec000   tcpipreg tcpipreg.sys Sat Nov 20 23:07:13 2010 (4CE79DD1)
8e88e000 8e89a000   TDI      TDI.SYS      Sat Nov 20 21:39:18 2010 (4CE78936)
ae304000 ae30f000   tdtcp    tdtcp.sys    Sat Nov 20 23:21:10 2010 (4CE7A116)
8e877000 8e88e000   tdx      tdx.sys      Sat Nov 20 21:39:17 2010 (4CE78935)
8e987000 8e998000   termdd   termdd.sys   Sat Nov 20 23:21:10 2010 (4CE7A116)
98540000 98549000   TSDDD    TSDDD.dll    Tue Jul 14 12:01:40 2009 (4A5BCAE4)
ae30f000 ae31c000   tssecsrv tssecsrv.sys Sat Nov 20 23:22:20 2010 (4CE7A15C)
8ee9c000 8eebd000   tunnel   tunnel.sys   Sat Nov 20 23:06:40 2010 (4CE79DB0)
924fe000 9250c000   umbus    umbus.sys    Sat Nov 20 23:00:23 2010 (4CE79C37)
94759000 9475a700   USBD     USBD.SYS     Tue Jul 14 11:51:05 2009 (4A5BC869)
8f600000 8f60f000   usbehci  usbehci.sys  Sat Nov 20 22:59:43 2010 (4CE79C0F)
9250c000 92550000   usbhub   usbhub.sys   Sat Nov 20 23:00:34 2010 (4CE79C42)
8ef86000 8efd1000   USBPORT  USBPORT.SYS  Sat Nov 20 22:59:49 2010 (4CE79C15)
8ffee000 8fff9000   usbuhci  usbuhci.sys  Tue Jul 14 11:51:10 2009 (4A5BC86E)
85135000 85140000   vdrvroot vdrvroot.sys Tue Jul 14 11:46:19 2009 (4A5BC74B)
8e80c000 8e818000   vga      vga.sys      Tue Jul 14 11:25:50 2009 (4A5BC27E)
8e818000 8e839000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:25:49 2009 (4A5BC27D)
85000000 85029180   vmbus    vmbus.sys    Sat Nov 20 22:14:58 2010 (4CE79192)
857aa000 857b2380   vmstorfl vmstorfl.sys Sat Nov 20 22:14:37 2010 (4CE7917D)
85151000 85161000   volmgr   volmgr.sys   Sat Nov 20 21:38:06 2010 (4CE788EE)
85161000 851ac000   volmgrx  volmgrx.sys  Tue Jul 14 11:11:41 2009 (4A5BBF2D)
857b3000 857f2000   volsnap  volsnap.sys  Sat Nov 20 21:38:13 2010 (4CE788F5)
8e974000 8e987000   wanarp   wanarp.sys   Sat Nov 20 23:07:45 2010 (4CE79DF1)
8e839000 8e846000   watchdog watchdog.sys Tue Jul 14 11:24:10 2009 (4A5BC21A)
85033000 850a4000   Wdf01000 Wdf01000.sys Tue Jul 14 11:11:36 2009 (4A5BBF28)
850a4000 850b2000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:11:25 2009 (4A5BBF1D)
8e926000 8e92d000   wfplwf   wfplwf.sys   Tue Jul 14 11:53:51 2009 (4A5BC90F)
982e0000 9852d000   win32k   win32k.sys   Wed Jan 05 16:50:40 2011 (4D23EA90)
851d7000 851e9000   winhv    winhv.sys    Sat Nov 20 21:38:15 2010 (4CE788F7)
850fa000 85103000   WMILIB   WMILIB.SYS   Tue Jul 14 11:11:22 2009 (4A5BBF1A)

Unloaded modules:
ae34e000 ae3b8000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
9478d000 947a5000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
85225000 85232000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
855f4000 855ff000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
85432000 8543b000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
853e8000 853f9000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

BSODHater · Mar 4, 2011

Thanks Dean. I've turned off verifier. ESET is our corporate anti-virus so I do not think I would be able to uninstall this. Also, there have been times before when I've received the F4 error and not had ESET installed so I do not think it is the cause of the problem.

Constant BSOD F4 Error

BSODHater

New member

My Computer

DeanP

Banned

My Computer

BSODHater

New member

My Computer