Constant freezing.

[luke188]

I've been using windows 7 ultimate for about a month and a half now and all was going fine up until a while ago.

It started that it wouldn't boot up so I had to do a startup repair, this same thing happened to me a few days ago on boxing day. This time i just did a "boot from last known good startup" and it seemed to work ok.

Then the computer started to randomly freeze if I would open some media for example, play music, watch videos or even watch a video on YouTube. It would just freeze at random points.

Then it started getting worse, it would freeze even when the computer is doing nothing and I am away from it. It started doing this once or twice per day and I couldn't find the problem.

The other day was the worst part of it as it froze six times in one day, I found some other people having freezing issues on google, they were told to look at the event viewer but when I try this, i get told it's not running. The fix to this was to take ownership of two folders, the logs folder inside the windows folder and the logfiles folder in the system32 folder which I did and it worked.

So earlier tonight, it froze again and I thought at least I can see why now but nope, as soon as I boot back into windows, the event viewer gets the same old error come back.

"Event log service is unavailable, verify that the service is running."

So I can't even see why this is happening, I tried a repair install which is just upgrading windows but ironically it froze at 6%....twice.

I really don't want to have to do a fresh reinstall of windows but if it gets worse then I guess i would have to, a system restore was also recommended but I can't remember when this started to happen as like i said, it started out randomly. Now it just freezes whenever it wants to.

I'm hoping someone from here can help me on this as it's really frustrating and I can't find any help anywhere, this is worse than the issues I was having with vista and I thought all that was over and done with.

Any help is very much apprieciated!

 

[richc46]

You may wind up doing an install, but many things to try first.

You have a lot of problems so do this 3 times

From an administrtor account type cmd in search

In cmd type sfc /scannow.

If that does not work come back and I or someone else will help


If you do not want to try to correct the actual problem. You can try a system restore from a time before it started. You will not lose any personal information, such as doucments.

Also try a memory diagnosis. Just type that in search

 

[usasma]

Start with this:

H/W Diagnostics:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

 

[luke188]

I haven't got round to those things yet as I've only just got in from being out all day but when I tried coming here, it froze again but this time I was able to see it in the event viewer and it says

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Event ID is 41

A few errors before that was 6008 saying that it was an unexpected shutdown.

One more before that said this:

"Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory."

Event ID 49

Not sure if any of this is any help what so ever but I just thought I'd ask...