Solved Constant W7 program crashes

foxman01

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3:24 PM
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Hi - I keep getting application crashes running W7 pro 64 bit. The error popup is 'Program X has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.' This happens on just about any program that I try to run. Any ideas what could be causing this? I'm attaching the zip file from the DM Log Collector. Thanks!
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M4600
OS
Windows 7 Pro 64
CPU
i7 quad core
Memory
16 gb
Antivirus
avast!
Browser
firefox
Have you a Anti-Virus programme on your computer? it SURE sounds like something a virus or, a trojan would do?

You are obviously able to get into Windows so, it might be an idea to run a scan with an external programme, something like a portable AV?
You could try using msconfig.exe and untick all of the NON MS services and reboot your machine. It is worth a try and if it works, you will find what COULD be causing your problem. If you are not confident in doing this, take a look at this walk through:
To start Windows in Diagnostic startup mode


  1. Open System Configuration by clicking the Start button
    4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg
    , clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking System Configuration.*
    18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg
    If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. Click the General tab, click Diagnostic startup, click OK, and then click Restart.
    If the problem occurs, then basic Windows files or drivers might be corrupted. For more information, search Windows Help and Support for "Startup Repair."
    If the problem does not occur, then use Selective startup mode to try to find the problem by turning individual services and startup programs on or off.
and:
MSCONFIG: speeding up Windows 7 startup
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Hybrid
OS
Win7 SP1 + Ultimate 64 bit
CPU
Intel G3258
Motherboard
GA Z97X Gaming 3
Memory
32gb Gskill
Graphics Card(s)
GTX 660Ti EVGA x 2
Monitor(s) Displays
Asus 23" LCD Widescreen
Screen Resolution
1920/1080
Hard Drives
1 x Samsung EVO840 250gb SSD
1 X 1 TB Velociraptor
1 x 1 Seagate 7200rpm
PSU
750W Thermaltake
Case
Thermaltake A60
Cooling
Xigmatek Dark Knight CPU and stock case fans
Keyboard
Alienware
Mouse
Microsoft USB
Internet Speed
Optusnet Cable
Antivirus
MS, Malwarebytes
Browser
Palemoon 64Bit
I just again looked through the files you uploaded and there appears to be a constant problem with disk 3. Have you run a SFC scan?
You can run chkdsk:

Windows 7 Check Disk


  1. Open the "Computer" window
  2. Right-click on the drive in question
  3. Select the "Tools" tab
  4. In the Error-checking area, click <Check Now>.
I do hope this info will help with your problem. You might want to do a BACKUP of your system before you do ANYTHING at all.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Hybrid
OS
Win7 SP1 + Ultimate 64 bit
CPU
Intel G3258
Motherboard
GA Z97X Gaming 3
Memory
32gb Gskill
Graphics Card(s)
GTX 660Ti EVGA x 2
Monitor(s) Displays
Asus 23" LCD Widescreen
Screen Resolution
1920/1080
Hard Drives
1 x Samsung EVO840 250gb SSD
1 X 1 TB Velociraptor
1 x 1 Seagate 7200rpm
PSU
750W Thermaltake
Case
Thermaltake A60
Cooling
Xigmatek Dark Knight CPU and stock case fans
Keyboard
Alienware
Mouse
Microsoft USB
Internet Speed
Optusnet Cable
Antivirus
MS, Malwarebytes
Browser
Palemoon 64Bit
I did a disk scan of all disks with no problems. I'm running AVAST! free edition as my AV. I also ran Malwarebytes, which turned up a couple of PUPs, which I quarantined. Reboot and the problem still persists. I will try the clean boot and report back what happens.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M4600
OS
Windows 7 Pro 64
CPU
i7 quad core
Memory
16 gb
Antivirus
avast!
Browser
firefox
OK, so I did what was suggested and started in Diagnostic mode with just Microsoft processes allowed - success! Everything ran as normal with no crashes. So now I'm thinking to slowly add other processes until I can determine which is the culprit. But then what is the next step? How do I get rid of this once it is pinpointed? Thanks again!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M4600
OS
Windows 7 Pro 64
CPU
i7 quad core
Memory
16 gb
Antivirus
avast!
Browser
firefox
Either update the driver or uninstall the program.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I encountered something similar and was able to solve it using a Sysinternals tool
called Procdump.
That case is documented in my blog, you can follow along and try to pinpoint the culprit
on your own or you can ask if something is unclear :) .

 

My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
OK, I think I have this one figured out. It was the Premier color program that Dell uses for their IPS screen color management. I recently updated it. Turns out that you can set a color space for each application, but somehow it was causing a crash whenever I launched a new application. I'll fiddle with it's settings and get back to work. Thanks everyone.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M4600
OS
Windows 7 Pro 64
CPU
i7 quad core
Memory
16 gb
Antivirus
avast!
Browser
firefox
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