Copy files crash windows 7 x64 professional

yaraovento

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I am in bad need of help.

I am simply trying to copy files from an external WD book to D: (partition on the same drive that holds C: )
Both volumes are NTFS.
Using a new Windows 7 install, windows updated, I drag and dropped from the external hard drive onto D:

Windows crashes. (monitor freeze and that is that)

I also tried using the command robocopy in the command line. Same results: indefinitely frozen system

I checked the drivers by letting windows go online and look for updates. Windows has returned saying the drivers are updated. Do I need to force update drivers?

Thank you so much for your help, it is much appreciated.
 

My Computer My Computer

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Windows 7 x64 ProfessionalIntel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb C...DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb...
Computer type
PC/Desktop
OS
Windows 7 x64 Professional
CPU
Intel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb Cache
Motherboard
Asus P5N-E SLI C2D 775
Memory
DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)
Graphics Card(s)
BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb DDR3, 2 Dual l
Hard Drives
Seagate Barracuda 7200.11 500Gb
Browser
Firefox
What type/size of files are you copying? Are the drives defragmented?
 

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Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
You might want to try using a copy handler like TeraCopy. I suggest you download v2.27 as opposed to the latest v2.3. The latter crashed several times for me while trying to copy 30+GB data from my external WD My Book Essential to internal storage.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 x64 (OEM)Intel® Core™ i5 2430M/2410M ProcessorDDR3 1333 SODIMM (8GB)NVIDIA® GeForce® GT 555M (2GB)
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS N45SF
OS
Windows 7 Professional SP1 x64 (OEM)
CPU
Intel® Core™ i5 2430M/2410M Processor
Motherboard
Intel® HM65 Express Chipset
Memory
DDR3 1333 SODIMM (8GB)
Graphics Card(s)
NVIDIA® GeForce® GT 555M (2GB)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
14.0" LED Backlight
Screen Resolution
16:9 HD (1366x768)
Hard Drives
640GB Seagate (internal), 1TB Toshiba Canvio Portable, 2TB x 2 WD My Book Essential (external)
Antivirus
Malwarebytes Anti-Malware Home (Premium)
Browser
Waterfox
Other Info
Optical Drive: Slimtype DVD A DS8A5SH (Super-Multi DVD);
Audio: Bang & Olufsen ICEpower®, SonicMaster
Hi, thank you so much for your help!

I am trying to copy about 160Gb of miscellaneous files. Both drives are defragmented. Both had been formatted to NTFS before having had files copied onto them.

I appreciate the indication to use an external application and I was going to install it. But as soon as I started, it forced me to install yahoo toolbars and who knows what else.

Would there be other alternatives?
 

My Computer My Computer

At a glance

Windows 7 x64 ProfessionalIntel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb C...DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb...
Computer type
PC/Desktop
OS
Windows 7 x64 Professional
CPU
Intel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb Cache
Motherboard
Asus P5N-E SLI C2D 775
Memory
DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)
Graphics Card(s)
BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb DDR3, 2 Dual l
Hard Drives
Seagate Barracuda 7200.11 500Gb
Browser
Firefox
Where did you download TeraCopy from? I just downloaded and installed it from the link Kathy025 posted and there was no additional software install, just TeraCopy.

Also, try breaking up the copy into smaller chunks, may 20-30GB each.
 

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Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
From the posted link above.

But you are right, I should have gone the developer's website directly. I just downloaded the version they have there (v2.3) and I let's see if it solves the current problem.

A big THANK YOU, for the three of you!

I will post results later.

FYI, trying to copy 98444 files (152.72Gb)
 
Last edited:

My Computer My Computer

At a glance

Windows 7 x64 ProfessionalIntel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb C...DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb...
Computer type
PC/Desktop
OS
Windows 7 x64 Professional
CPU
Intel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb Cache
Motherboard
Asus P5N-E SLI C2D 775
Memory
DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)
Graphics Card(s)
BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb DDR3, 2 Dual l
Hard Drives
Seagate Barracuda 7200.11 500Gb
Browser
Firefox
Hi, thank you so much for your help!

I am trying to copy about 160Gb of miscellaneous files. Both drives are defragmented. Both had been formatted to NTFS before having had files copied onto them.

I appreciate the indication to use an external application and I was going to install it. But as soon as I started, it forced me to install yahoo toolbars and who knows what else.

Would there be other alternatives?
Hi yaraovento,

It's pretty common for freeware to ask to install unwanted toolbars or some other bundleware. Software developers may need to do this to support their free projects.

Running the TeraCopy v2.27 setup again from the link provided though, I have not encountered such installations. Please do try again installing again and yes, copy in smaller chunks as well.

General Advice: Please ensure you READ through the installation prompts and AVOID doing "I-Agree-Next-Next-Next" on any installation that you do. This is a common pitfall. Manually uncheck any unwanted components and if you can, use the custom/advanced installation method to give you more control. Don't worry, most toolbars/bundleware can be safely opted out from during installation. :)
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 x64 (OEM)Intel® Core™ i5 2430M/2410M ProcessorDDR3 1333 SODIMM (8GB)NVIDIA® GeForce® GT 555M (2GB)
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS N45SF
OS
Windows 7 Professional SP1 x64 (OEM)
CPU
Intel® Core™ i5 2430M/2410M Processor
Motherboard
Intel® HM65 Express Chipset
Memory
DDR3 1333 SODIMM (8GB)
Graphics Card(s)
NVIDIA® GeForce® GT 555M (2GB)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
14.0" LED Backlight
Screen Resolution
16:9 HD (1366x768)
Hard Drives
640GB Seagate (internal), 1TB Toshiba Canvio Portable, 2TB x 2 WD My Book Essential (external)
Antivirus
Malwarebytes Anti-Malware Home (Premium)
Browser
Waterfox
Other Info
Optical Drive: Slimtype DVD A DS8A5SH (Super-Multi DVD);
Audio: Bang & Olufsen ICEpower®, SonicMaster
Nope, windows froze again... Neither TeraCopy v2.3 nor v2.27 succeeded. I checked the actual files; they are an iTunes library, mostly mp3 and mp4 and the sorts.

TeraCopy went all the way to about 38.55Gb and crashed.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 x64 ProfessionalIntel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb C...DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb...
Computer type
PC/Desktop
OS
Windows 7 x64 Professional
CPU
Intel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb Cache
Motherboard
Asus P5N-E SLI C2D 775
Memory
DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)
Graphics Card(s)
BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb DDR3, 2 Dual l
Hard Drives
Seagate Barracuda 7200.11 500Gb
Browser
Firefox
Try determine if its a specific file where the freeze is occurring. Try copying in smaller parcels.
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Rather than drag & drop your files, try copy & paste instead. If this succeeds then just delete the already copies files from your original source.
 

My Computer My Computer

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Windows 7 Home Premium 64 bit sp1Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad...G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12...Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Are you still drag-and-dropping?

1) Go with the more traditional copy-paste (as suggested).
2) Try copying in smaller chunks. Have you tried this?
3) Click the the "More" button in TeraCopy, it should display the status of files being transferred. See if it hangs on a particular file.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 x64 (OEM)Intel® Core™ i5 2430M/2410M ProcessorDDR3 1333 SODIMM (8GB)NVIDIA® GeForce® GT 555M (2GB)
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS N45SF
OS
Windows 7 Professional SP1 x64 (OEM)
CPU
Intel® Core™ i5 2430M/2410M Processor
Motherboard
Intel® HM65 Express Chipset
Memory
DDR3 1333 SODIMM (8GB)
Graphics Card(s)
NVIDIA® GeForce® GT 555M (2GB)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
14.0" LED Backlight
Screen Resolution
16:9 HD (1366x768)
Hard Drives
640GB Seagate (internal), 1TB Toshiba Canvio Portable, 2TB x 2 WD My Book Essential (external)
Antivirus
Malwarebytes Anti-Malware Home (Premium)
Browser
Waterfox
Other Info
Optical Drive: Slimtype DVD A DS8A5SH (Super-Multi DVD);
Audio: Bang & Olufsen ICEpower®, SonicMaster
Thanks guys, that is what I'll do. Break up the jobs and babysit a cp.

Many thanks for your attention and contribution! At least I tried.
 

My Computer My Computer

At a glance

Windows 7 x64 ProfessionalIntel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb C...DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb...
Computer type
PC/Desktop
OS
Windows 7 x64 Professional
CPU
Intel Core2Duo E8400 Bx 3.0 Ghz@1333FSB 6Mb Cache
Motherboard
Asus P5N-E SLI C2D 775
Memory
DDR2 4Gb PC6400 Dual A-D (2x2Gb) (Speed 800MHz)
Graphics Card(s)
BFG (Nvidia) GeForce 8800GT (PCI-E 2,0, 512Mb DDR3, 2 Dual l
Hard Drives
Seagate Barracuda 7200.11 500Gb
Browser
Firefox
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