Cordless Mouse Losing Range - Stumped

steeve

New member
Local time
3:42 PM
Messages
10
Location
Canada
Hi Guys

I have a Logitech Cordless Internet Pro Combo and for some reason
just out of the blue my mouse only, has lost its range. My mouse will
only work 1 foot from the receiver. Prior to this, it has always worked
4-8 feet away.

All my device drivers are up to date, batteries are new. I am stumped
on this and asking if anyone can figure this out. Any help would be
greatly appreciated.:D
 

My Computer

OS
Windows 7 Ultimate x32
CPU
DualCore Intel Pentium E6500, 2933 MHz (11 x 267)
Motherboard
Asus P5G41C-M Xtreme Design Motherboard
Memory
2016 MB (DDR2-667 DDR2 SDRAM)
Graphics Card(s)
Intergrated in MB not sure exactly whats in there.
Sound Card
Intel HDMI @ Intel 82801GB ICH7 - High Definition Audio
Monitor(s) Displays
EnVision G218a1 [22" LCD] (9347ACA001283)
Screen Resolution
1680 x 1050
Hard Drives
500 GIG SATA WDC WD5000AAKS-00UU3A0
Case
Black
Cooling
Intel CPU Fan
Keyboard
USB Logitech Cordless Internet Pro Keyboard Model#Y-RAJ56A
Mouse
Logitech Optical Cordless USB Mouse PID#LZ738AK012L
Internet Speed
Download Speed 12.76 Mbps Upload Speed 1.85Mbps IS-54.0 Mbps
Other Info
ISP - Rogers Ultimate Internet Package.
Hi Guys

I have a Logitech Cordless Internet Pro Combo and for some reason
just out of the blue my mouse only, has lost its range. My mouse will
only work 1 foot from the receiver. Prior to this, it has always worked
4-8 feet away.

All my device drivers are up to date, batteries are new. I am stumped
on this and asking if anyone can figure this out. Any help would be
greatly appreciated.:D

Could be a problem with the antenna in either the transmitter or receiver. Try plugging them into different USB ports.

Does it do the same thing in safe mode? if no might be a driver.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
hi steeve, and welcome to sevenforums,

have you recently bought any new devices which may possibly interfere with the signal?
 

My Computer

Computer Manufacturer/Model Number
mickey megabyte 1234
OS
ultimate 64 sp1
CPU
i5 2500K [email protected]
Motherboard
MSI P67A-GD53
Memory
8 gigs GSkill Ripjaws 1600
Graphics Card(s)
amd hd6950
Sound Card
creative x-fi gamer
Monitor(s) Displays
samsung 24"
Screen Resolution
1920x1080
Hard Drives
ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext
PSU
antec 550
Case
antec three hundred
Cooling
i'm a cooling fan
Keyboard
saitek eclipse ii
Mouse
logitech g3
Internet Speed
about 4 Mbps
Other Info
i love win7
Thanks for the replies. I have no new devices that were purchased recently that would intefer with the device. I have tried all the other USB ports and still the same issue.

I will try it in safe mode and see if the problem is a driver.
 

My Computer

OS
Windows 7 Ultimate x32
CPU
DualCore Intel Pentium E6500, 2933 MHz (11 x 267)
Motherboard
Asus P5G41C-M Xtreme Design Motherboard
Memory
2016 MB (DDR2-667 DDR2 SDRAM)
Graphics Card(s)
Intergrated in MB not sure exactly whats in there.
Sound Card
Intel HDMI @ Intel 82801GB ICH7 - High Definition Audio
Monitor(s) Displays
EnVision G218a1 [22" LCD] (9347ACA001283)
Screen Resolution
1680 x 1050
Hard Drives
500 GIG SATA WDC WD5000AAKS-00UU3A0
Case
Black
Cooling
Intel CPU Fan
Keyboard
USB Logitech Cordless Internet Pro Keyboard Model#Y-RAJ56A
Mouse
Logitech Optical Cordless USB Mouse PID#LZ738AK012L
Internet Speed
Download Speed 12.76 Mbps Upload Speed 1.85Mbps IS-54.0 Mbps
Other Info
ISP - Rogers Ultimate Internet Package.
Same issue in safe mode.
 

My Computer

OS
Windows 7 Ultimate x32
CPU
DualCore Intel Pentium E6500, 2933 MHz (11 x 267)
Motherboard
Asus P5G41C-M Xtreme Design Motherboard
Memory
2016 MB (DDR2-667 DDR2 SDRAM)
Graphics Card(s)
Intergrated in MB not sure exactly whats in there.
Sound Card
Intel HDMI @ Intel 82801GB ICH7 - High Definition Audio
Monitor(s) Displays
EnVision G218a1 [22" LCD] (9347ACA001283)
Screen Resolution
1680 x 1050
Hard Drives
500 GIG SATA WDC WD5000AAKS-00UU3A0
Case
Black
Cooling
Intel CPU Fan
Keyboard
USB Logitech Cordless Internet Pro Keyboard Model#Y-RAJ56A
Mouse
Logitech Optical Cordless USB Mouse PID#LZ738AK012L
Internet Speed
Download Speed 12.76 Mbps Upload Speed 1.85Mbps IS-54.0 Mbps
Other Info
ISP - Rogers Ultimate Internet Package.
have your neighbours recently bought any new gear which could interfere/swamp with signal? :)

i don't know what frequencies these things work at, so it may be a possibility. :huh:
 

My Computer

Computer Manufacturer/Model Number
mickey megabyte 1234
OS
ultimate 64 sp1
CPU
i5 2500K [email protected]
Motherboard
MSI P67A-GD53
Memory
8 gigs GSkill Ripjaws 1600
Graphics Card(s)
amd hd6950
Sound Card
creative x-fi gamer
Monitor(s) Displays
samsung 24"
Screen Resolution
1920x1080
Hard Drives
ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext
PSU
antec 550
Case
antec three hundred
Cooling
i'm a cooling fan
Keyboard
saitek eclipse ii
Mouse
logitech g3
Internet Speed
about 4 Mbps
Other Info
i love win7
I just tried another cordless mouse that is working 100% but the problem is that I dont like it because the left mouse click requires a great deal of pressure to click and well...that is annoying.

So now it looks like the problem on the other mouse is not driver/Pc related:shock:

Maybe I can find a way to loosen the left button click.:confused:
 

My Computer

OS
Windows 7 Ultimate x32
CPU
DualCore Intel Pentium E6500, 2933 MHz (11 x 267)
Motherboard
Asus P5G41C-M Xtreme Design Motherboard
Memory
2016 MB (DDR2-667 DDR2 SDRAM)
Graphics Card(s)
Intergrated in MB not sure exactly whats in there.
Sound Card
Intel HDMI @ Intel 82801GB ICH7 - High Definition Audio
Monitor(s) Displays
EnVision G218a1 [22" LCD] (9347ACA001283)
Screen Resolution
1680 x 1050
Hard Drives
500 GIG SATA WDC WD5000AAKS-00UU3A0
Case
Black
Cooling
Intel CPU Fan
Keyboard
USB Logitech Cordless Internet Pro Keyboard Model#Y-RAJ56A
Mouse
Logitech Optical Cordless USB Mouse PID#LZ738AK012L
Internet Speed
Download Speed 12.76 Mbps Upload Speed 1.85Mbps IS-54.0 Mbps
Other Info
ISP - Rogers Ultimate Internet Package.
maybe it just needs a good clean?
 

My Computer

Computer Manufacturer/Model Number
mickey megabyte 1234
OS
ultimate 64 sp1
CPU
i5 2500K [email protected]
Motherboard
MSI P67A-GD53
Memory
8 gigs GSkill Ripjaws 1600
Graphics Card(s)
amd hd6950
Sound Card
creative x-fi gamer
Monitor(s) Displays
samsung 24"
Screen Resolution
1920x1080
Hard Drives
ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext
PSU
antec 550
Case
antec three hundred
Cooling
i'm a cooling fan
Keyboard
saitek eclipse ii
Mouse
logitech g3
Internet Speed
about 4 Mbps
Other Info
i love win7
Real simple: Batteries? Have you checked?

Nevermind.....
All my device drivers are up to date, batteries are new. I am stumped

Sorry :o
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
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