corrupt boot

[graybags55]

Hi

I am trying to fix a toshiba laptop running 7home pem 64bit. It picked up the alureon-b@mber virus which corrupted the boot sector. the factory restore did not work.
After fomatting the c drive I still cannot acces the recovery which is on separate partition.
I have tried installing a new veraion of 7 prof, but still cannot access the factory reset.

There were no disks with the system and the owner did not create recovery disks (not my laptop).

Can anybody help me to restore this to factory reset???

 

[Bare Foot Kid]

Hello graybags55, welcome to Seven Forums!

Is this how you are accessing the recovery partition?

   Note

Toshiba Factory Recovery

Be advised: this erases all data, and reloads all factory default software. Be sure to back up all your important personal data beforehand!
To access the Toshiba recovery partition, power off the laptop. Hold down the 0 (zero) key and turn the laptop on. Keep holding down the zero key until the TOSHIBA logo appears, where you should start tapping the zero key repeatedly. Stop if the unit beeps or when the TOSHIBA logo disappears. The screen should flash ** HDD RECOVERY MODE ** for a split second, then load the Toshiba recovery program right from the hard drive.

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