CPU Usage and urn On

[sharpdion23]

Problem Description: My Computer goes to 100 % cpu usage when playing a game or watching a video on the internet. After a few minutes it goes back to normal and then again shoots back up to 100% cpu usage. I also have just replaced my graphics card with a new one. My computer also turns on by itself at night time. I have windows 7 professional 64 bit and wired mouse and keyboard and my graphics card is nvidia Geforce 9600 gt and my ram is 4 GB and my mother board is Asus M3a78-em and my processor is Amd athlon 64 x2 dual core 6000+
Operating System: Windows 7

If more info is needed please tell me

If I Kill Google Chrome Process because of watching a video and it goes to 100% cpu usage it will say that shockwave player has crashed, but I don't think that's the problem because even when I play games it goes to 100% cpu usage. And sometimes after svchost starts to sky rocket too.

 

[usasma]

Start with this:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Then, please upload this:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

 

[sharpdion23]

Start with this:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Then, please upload this:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

Thank You for the fast reply, here is my System Info attached

 

[usasma]

No drivers installed for your audio card. Please install them:

Multimedia Audio Controller PCI\VEN_13F6&DEV_0111&SUBSYS_83847284&REV_10\4&2966AB86&0&38A4 The drivers for this device are not installed.

Nothing else stands out from the MSINFO32 report (although there are a lot of errors).
Let's see what happens with the diagnostics and then move on from there.

 

[sharpdion23]

No drivers installed for your audio card. Please install them:

Multimedia Audio Controller PCI\VEN_13F6&DEV_0111&SUBSYS_83847284&REV_10\4&2966AB86&0&38A4 The drivers for this device are not installed.

Nothing else stands out from the MSINFO32 report (although there are a lot of errors).
Let's see what happens with the diagnostics and then move on from there.

Is there any other way to fix this because my dvd rom is npt working right now
And thanks again for your reply

 

[usasma]

Not much else that we can do without the hardware tests.
We could reinstall Windows - but you'd need the DVD for that also.

Try running SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt - merely because it's the only thing that I can think of that doesn't require your DVD drive.

 

[sharpdion23]

Not much else that we can do without the hardware tests.
We could reinstall Windows - but you'd need the DVD for that also.

Try running SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt - merely because it's the only thing that I can think of that doesn't require your DVD drive.

Ok I'll give that SFC.EXE a go and post back. I also had this problem in my last OS Vista Basic if that helps, maybe a harware problem, oh and I just recently changed my graphics card for another new one the 9600 GT

 

[usasma]

Since it also happened with Vista, that makes it more likely to be a hardware issue.
Since you've changed your video card, it's probably not your video card that's causing the problem.

 

[sharpdion23]

Since it also happened with Vista, that makes it more likely to be a hardware issue.
Since you've changed your video card, it's probably not your video card that's causing the problem.

Ok I ran SFC.EXE and a Command Prompt thing came out for a second and closed right away. What now?

 

[dmex]

Since it also happened with Vista, that makes it more likely to be a hardware issue.
Since you've changed your video card, it's probably not your video card that's causing the problem.

Ok I ran SFC.EXE and a Command Prompt thing came out for a second and closed right away. What now?

Have you installed the latest NVidia graphics drivers?

Use option 2 here for an automated scan:
Drivers - Download NVIDIA Drivers

Steven

 

[sharpdion23]

Since it also happened with Vista, that makes it more likely to be a hardware issue.
Since you've changed your video card, it's probably not your video card that's causing the problem.

Ok I ran SFC.EXE and a Command Prompt thing came out for a second and closed right away. What now?

Have you installed the latest NVidia graphics drivers?

Use option 2 here for an automated scan:
Drivers - Download NVIDIA Drivers

Steven

Thank You for helping out Steven, and yes I have the latest Graphics Card drivers

 

[dmex]

Ok I ran SFC.EXE and a Command Prompt thing came out for a second and closed right away. What now?

Have you installed the latest NVidia graphics drivers?

Use option 2 here for an automated scan:
Drivers - Download NVIDIA Drivers

Steven

Thank You for helping out Steven, and yes I have the latest Graphics Card drivers

I can try

How low is your fps in Games?

 

[whest]

Have you turned off the Integrated ATI Radeon™ HD 3200 GPU in the bios or disabled it in device manager? This maybe the cause of the problem. Check your motherboard manual or download it here to see how this done in the bios - click downloads - click OS -expand manuals - and download the english version.

ASUSTeK Computer Inc.

If that doesnt work you could try disabling the new video card and use the integrated ati card.

Ive just been browsing thru your bios updates and the Version 1805 has a thermal fix for the cpu so I would suggest updating your bios to at least that one - normally I update mine to the latest but you might be best playing safe, and go with the 1805.

 

[sharpdion23]

Have you installed the latest NVidia graphics drivers?

Use option 2 here for an automated scan:
Drivers - Download NVIDIA Drivers

Steven

Thank You for helping out Steven, and yes I have the latest Graphics Card drivers

I can try

How low is your fps in Games?

Sorry for not knowing but how do I find out the frames per second in a game

 

[sharpdion23]

Have you turned off the Integrated ATI Radeon™ HD 3200 GPU in the bios or disabled it in device manager? This maybe the cause of the problem. Check your motherboard manual or download it here to see how this done in the bios - click downloads - click OS -expand manuals - and download the english version.

ASUSTeK Computer Inc.

If that doesnt work you could try disabling the new video card and use the integrated ati card.

Ive just been browsing thru your bios updates and the Version 1805 has a thermal fix for the cpu so I would suggest updating your bios to at least that one - normally I update mine to the latest but you might be best playing safe, and go with the 1805.

And again I'm not too great with bios and things like that sorry. can you give me a step by step guide on what your saying. Thank you in advanced for your hard work:shock:

 

[whest]

Ill just work my way thru this - go into device manager - Right click computer on the desktop - properties - device manager - go down to display adapters and expand - see if you 2 display adapters - your 9600 gt & a 3200 ATI Radion - if so disable 3200 ATI Radeon - right click the 3200 and select disable, and reboot the system - *make sure you have the monitor connected to the back of the gt 9600 before doing so.
Ok see if this makes any difference - if not proceed to next step.
If there is only 1 display adapter do nothing and move on to updating the bios. Download the bios update to the desktop here :
ASUSTeK Computer Inc.
Go to the above page and you will see Download, as one of the options - click on that - select OS (w764bit) - go to bios, and expand - select version 1805 - and download to the desktop - right click the file and select extract all - leave all the settings as is and click extract - it will ask is you want to view it, click cancel.
While your at the site download this also - expand utilities and select ASUS Update V7.17.02 - download and install this. Open the program, and select - update bios from a file - select browse for file and go to desktop and then to the folder containing the bios folder - follow the instructions make sure the pc cant be turned off while your doing this - make sure you ain't having a electrical storm.
When its finished reboot PC.

 

[Coolness]

Was this an upgrade or a clean install? Can you re-install? Do you have another OS we could test on to make sure its not a hardware problem?

 

[sharpdion23]

Ill just work my way thru this - go into device manager - Right click computer on the desktop - properties - device manager - go down to display adapters and expand - see if you 2 display adapters - your 9600 gt & a 3200 ATI Radion - if so disable 3200 ATI Radeon - right click the 3200 and select disable, and reboot the system - *make sure you have the monitor connected to the back of the gt 9600 before doing so.
Ok see if this makes any difference - if not proceed to next step.
If there is only 1 display adapter do nothing and move on to updating the bios. Download the bios update to the desktop here :
ASUSTeK Computer Inc.
Go to the above page and you will see Download, as one of the options - click on that - select OS (w764bit) - go to bios, and expand - select version 1805 - and download to the desktop - right click the file and select extract all - leave all the settings as is and click extract - it will ask is you want to view it, click cancel.
While your at the site download this also - expand utilities and select ASUS Update V7.17.02 - download and install this. Open the program, and select - update bios from a file - select browse for file and go to desktop and then to the folder containing the bios folder - follow the instructions make sure the pc cant be turned off while your doing this - make sure you ain't having a electrical storm.
When its finished reboot PC.

Which Bios do I want to download? the BIOS (15) [BIOS History] or the BIOS-Utilities (2)

 

[sharpdion23]

Was this an upgrade or a clean install? Can you re-install? Do you have another OS we could test on to make sure its not a hardware problem?

Like I said last time, I used to have vista and it also had the same problem so it might be a hardware problem and also I have just changed my graphics card to a new one with latest drivers installed. And yes this is a clean install not an upgrade

 

[whest]

You need the bios file version 1805 under bios (15 files) and the asus update utility V7.17.02 (under utilities further down the page) - its not listed under bios utilities(4 files) - you can verify its asus approved in your manual - its the easiest way to update the bios from within the OS.

If you look under cpu support list on the asus site (across the right of downloads)you will see your processor is supported by a minimum of bios v 0407 or v 0701 - im not sure which one yours ( there are 2 diff 6000+ cpus) - its up to you whether you want to update it - you need to open system information and scroll down to bios version, and check what version you already have - to do this go to start and click - in the seach at the bottom type "system information" in the results select system information, and click, and in the window scroll down to bios version/date.

If your not comfortable updating the bios your self leave it as a last resort, or get someone else to do it.