Creative Audigy Not Compatable with 7

mustangman16

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I just got done with an online chat session with Dell troubleshooting my Creative Audigy and he told me that Audigy isn't compatable with windows 7. Anyone know anything about this??
 

My Computer

Computer Manufacturer/Model Number
Dell XPS M1530
OS
Windows 7 Build 7229 x86
CPU
Intel Core 2 Duo T7250 (2.0GHz/800Mhz FSB 2M L2 Cache)
Memory
4.00 GB DDR2, 667MHz 2 Dimm
Graphics Card(s)
128MB NVIDIA GeForce 8400M G
Sound Card
SigmaTel High Definition Audio
Monitor(s) Displays
15.4 inch Wide Screen WSXGA+ TrueLife; 31.5'" HDTV
Screen Resolution
1680 X 1050
Hard Drives
200G 7200RPM SATA Hard Drive Free Fall Sensor
Keyboard
Logitech Cordless Desktop MX5500 Revolution Bluetooth
Mouse
Logitech Cordless Desktop MX5500 Revolution Bluetooth
Internet Speed
100 mbps

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Thanks a lot stormy! +1 for you
 

My Computer

Computer Manufacturer/Model Number
Dell XPS M1530
OS
Windows 7 Build 7229 x86
CPU
Intel Core 2 Duo T7250 (2.0GHz/800Mhz FSB 2M L2 Cache)
Memory
4.00 GB DDR2, 667MHz 2 Dimm
Graphics Card(s)
128MB NVIDIA GeForce 8400M G
Sound Card
SigmaTel High Definition Audio
Monitor(s) Displays
15.4 inch Wide Screen WSXGA+ TrueLife; 31.5'" HDTV
Screen Resolution
1680 X 1050
Hard Drives
200G 7200RPM SATA Hard Drive Free Fall Sensor
Keyboard
Logitech Cordless Desktop MX5500 Revolution Bluetooth
Mouse
Logitech Cordless Desktop MX5500 Revolution Bluetooth
Internet Speed
100 mbps
I tried to run the application and it came up with an error message:

Can anybody help me out with this? Do i need to uninstall the creative software and try this new software?
 

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My Computer

Computer Manufacturer/Model Number
Dell XPS M1530
OS
Windows 7 Build 7229 x86
CPU
Intel Core 2 Duo T7250 (2.0GHz/800Mhz FSB 2M L2 Cache)
Memory
4.00 GB DDR2, 667MHz 2 Dimm
Graphics Card(s)
128MB NVIDIA GeForce 8400M G
Sound Card
SigmaTel High Definition Audio
Monitor(s) Displays
15.4 inch Wide Screen WSXGA+ TrueLife; 31.5'" HDTV
Screen Resolution
1680 X 1050
Hard Drives
200G 7200RPM SATA Hard Drive Free Fall Sensor
Keyboard
Logitech Cordless Desktop MX5500 Revolution Bluetooth
Mouse
Logitech Cordless Desktop MX5500 Revolution Bluetooth
Internet Speed
100 mbps
Yes. Also if you have Winrar installed use it to extract the download and look in the Drivers folder and there should be a setup.exe there. If there is run it and select to uninstall the drivers and all shared components, restart and then try installing the downloaded package again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
I'm still having problems i cant get either the 2.0 or 1.6 versions to work, followed the directions and i'm still getting the same error message for each one.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS M1530
OS
Windows 7 Build 7229 x86
CPU
Intel Core 2 Duo T7250 (2.0GHz/800Mhz FSB 2M L2 Cache)
Memory
4.00 GB DDR2, 667MHz 2 Dimm
Graphics Card(s)
128MB NVIDIA GeForce 8400M G
Sound Card
SigmaTel High Definition Audio
Monitor(s) Displays
15.4 inch Wide Screen WSXGA+ TrueLife; 31.5'" HDTV
Screen Resolution
1680 X 1050
Hard Drives
200G 7200RPM SATA Hard Drive Free Fall Sensor
Keyboard
Logitech Cordless Desktop MX5500 Revolution Bluetooth
Mouse
Logitech Cordless Desktop MX5500 Revolution Bluetooth
Internet Speed
100 mbps
Something else to try. Open Device Manager and locate the card, it may be listed as "multimedia device". Once located right click on it and select "update driver", then click on "browse my computer", then click on Browse and navigate to the folder you extracted and in the same Driver folder in the wdm folder locate "wdma_emu.inf". Then see if the driver will at least install.

If that works then try installing the package again. I had to do the above with my X-Fi at one point as I was getting the same "device not found" error you are, but once I installed just the driver manually it would let me install the rest of the apps from the download.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
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