Solved CRITICAL ERROR: Failed to create DirectX device

[Taffy078]

For a few days now, whenever I've clicked to go to a different webpage in IE11, most of the IE screen has gone black until it gets to the page I want.
Then this morning, when I powered up I got the above message.

I searched here and found many threads, most of which had common advice to run sfc /scannow. I ran this and now have the CBS log on notepad. It shows several programs which couldn't be repaired.
I haven't got MSPaint and it look too long to snip. It's 21 pages long on Word and I'm not sure if that's the best way to send it to you. I'll try - and watch what happens.

In case it's relevant, I still haven't been able to install the latest Microsoft updates - I've tried every day but just can't get through.

Edit: Some of the threads were in Games, others in programs and some in Drivers. If I've put this in the wrong section, would some kind person please move it for me please.
Edit 2: again, in case it's relevant, I just remembered that when I opened IE11, the Norton task bar was showing although it was ticked at the top. So I restarted IE11

 

[Taffy078]

You're probably all very busy sorting out problems caused by the latest Microsoft updates and their flawed subsequent Update to correct those.

 

[Taffy078]

Heck - my reply has disappeared. I'll try again.
Control Panel > Hardware > Devices & Printers shows three devices - my mouse, a stick currently in use and the laptop itself. Highlighting the laptop shows status as 'needs troubleshooting'. 'Troubleshoot' tells me that the 'driver of Unknown Device is not installed. Install the latest driver'.

Clicking 'Apply fix' brings 'cannot find device driver' - Clicking 'Skip this fix' is the same.

Device Manager has five "Unknown Device' entries, each of which has the yellow warning Exclamation Mark. again, Update Driver fails.

Is this a problem that I should now refer to HP?

 

[Taffy078]

I've put a snip on Dropbox - here's the link

https://www.dropbox.com/s/j6g4d54f4v8tl07/snip%202015-08%2019th%20Unknown%20device%20-%20Copy.PNG?dl=0

 

[Taffy078]

I won't trouble you any further - I'll refer it to HP

 

[eroot64]

Have you tried disabling all the add ons?
Also you may try running IE in safe mode
Goto Start -> Run ( if you are using windows 7 / windows vista then use search box )


type "iexplore -extoff" ( with out double quotes )


now click Enter

Anti virus causes unexpected browser behaviour
As for the updates issue try this

Troubleshoot problems with installing updates - Windows Help