Ctrl Alt Del Error

[Calmrade]

I have this problem every time I use my computer. It works for a while then randomly starts going blank and when I press ctrl alt delete I get this error.

 

[benjy206]

Hi Calmrade and welcome to SevenForums.

Need more details on the problem please?
When did this start to happen?
Did you install anything prior to this problem?
I would also recommend running the sfc /scannow command: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[Calmrade]

A few months ago, I've had my pc for a little over two years. I've installed team speak , battlefield, origin, windows security, and chrome. I've had this problem for a while though. I've re installed win7 at least 5 times over the last year. I even bought a new HDD about 2 weeks ago and it still happens. Idk what other details would help.

 

[benjy206]

A few months ago, I've had my pc for a little over two years. I've installed team speak , battlefield, origin, windows security, and chrome. I've had this problem for a while though. I've re installed win7 at least 5 times over the last year. I even bought a new HDD about 2 weeks ago and it still happens. Idk what other details would help.

Ok does it happen the minute you reinstall windows? Or after you have everything up and running?

Did you run the sfc /scannow command?

 

[Calmrade]

Once I have my basic programs installed, but it feels like even if I didn't install anything that its more of a matter of time and it will happen either way. It not starting at the moment so I'm gonna flick the motherboard battery out because that usually seems to be the only way it will start back up. But then my computer is in 2010 and I update the time after.

 

[Kari]

Hi Calmrade, welcome to the Seven Forums.

This is quite typical issue caused by Winsock.

Simple fix:
Open Elevated Command Prompt, type following command to reset Winsock:

netsh winsock reset

Reboot and CTRL + ALT + DEL should work as before.

Kari

 

[benjy206]

It could be a program that is causing it.

You are taking out the RTC battery? (Real Time Clock) / Could be the CMOS depending on the motherboard.

Did you try to boot into safe mode and see if it happens then? http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

 

[Kari]

It could be a program that is causing it.

You are taking out the RTC battery? (Real Time Clock) / Could be the CMOS depending on the motherboard.

Did you try to boot into safe mode and see if it happens then? http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

@Calmrade:

Please try the fix in my previous post before doing anything overly dramatical.

Kari

 

[Calmrade]

Well my real problems is that my computer will boot up normally maybe 1 out of ten times. I usually to the battery trick. And I don't know what the battery is but it a little nickel sized one on my mb. I just don't understand why my pc shuts down randomly and won't start up normally. I'm on it now, so I'll try what you guys recommended and let you know after.

 

[Kari]

Well my real problems is that my computer will boot up normally maybe 1 out of ten times. I usually to the battery trick. And I don't know what the battery is but it a little nickel sized one on my mb. I just don't understand why my pc shuts down randomly and won't start up normally. I'm on it now, so I'll try what you guys recommended and let you know after.

This means you have far more serious problems than winsock waiting to be reseted.

Please post your complete issue, problems you are having with your PC in here: BSOD Help and Support - Windows 7 Help Forums

I believe that would be the best forum for you to post.

Kari

 

[Calmrade]

Alright, will do. If I recorded the problem so you guys could see exactly what's happening would that be any better?

 

[Kari]

It doesn't hurt to see it.

 

[Calmrade]

Startup 1 - YouTube

 

[benjy206]

Ok well want Kari here meant was run as administrator with command prompt. Did you do the winsock reset?

 

[Britton30]

This is the CMOS battery which provides power for the motherboard to hold setting while the machine is powered off. To remove it, push the tab highlighted in the direction of the arrow and it should pop up. Replace it with a new CR2032, available with camera or watch batteries in any Wal*Mart, target, etc.

You POST screen showed the time and date need to be set, pressing F2 to load default seatings won't do it, you'll have to set it in your BIOS, after installing a new battery.

 

[TVeblen]

The cause of the problem seems evident in the beginning of the video:

• CMOS Setting Wrong
• CMOS Date/Time Not Set

Everything happening after that is a symptom. You've got to solve the CMOS problem first.


And here is the $1.00, most likely, solution: Replace the 3v Motherboard battery. When these are going dead they will throw up CMOS errors.


When you replace the battery, do a ClearCMOS procedure at the same time (you must remove the battery to do the procedure anyway).

The procedure can be different on newer motherboards, but the procedure below is the classic standard. You should refer to your motherboard manual to check for the proper procedure.

• Note all your current BIOS settings
• Shut down the computer > remove the power cord.
• Remove the 3v battery.
• Move the CLRTC jumper from pins 1-2 to 2-3.
• Touch a metal part of the case and Press and Hold the reset button for approx. 30 seconds to discharge all power from the board.
• Put the CLRTC jumper back on pins 1-2.
• Replace the 3v battery > replace the power cord > boot.
• Immediately go back into BIOS and reset all your preferred settings. If the CLRTC worked you will need to reset the date and time.

Also, if the ClearCMOS jumper is missing, or is not on the correct pins, that can cause the CMOS to clear with every shutdown. So check to be sure in your manual.

 

[Calmrade]

You guys understand I purposely pulled that battery out because that is the only way it will start up usually right? I understand the time and date are off because that is what pulling the battery does. But If you still think its the battery cause random slow but forced shutdowns along with disk read error start ups then Ill happily replace it. I just want my PC to be able to start up normally and never shut down on me at any moment. But I really appreciate all the feedback and suggestions so far.

I did the winsock reset but I don't know if that will or has made a difference. I know my videos aren't very helpful but I have a few uploaded.

 

[Indianatone]

I noticed the first time you hit the power button on the front of your machine the fan on the CPU did a quick shuffle and the PC did not fire up right away. Did you then cycle the power on the power supply switch? If so I suspect your power supply is weak and does not like cold boots. What is the make and model and wattage of the unit?

 

[Britton30]

You need the time and date set. Many problems can happen without it.

 

[Calmrade]

The reason it didn't turn on was because I had the power switch flipped to off instead of on. Ok so I should pickup a new battery and go from there?