Ctrl-Alt-Delete Not working at logon

[who922]

I have seen this question asked, but none of them fit my problem. I am working with a laptop on the domain. Win7 Pro, 32 bit, new Lenovo laptop. When the computer starts up I get the log in screen, but ctrl-alt-delete will not work. I bring up the onscreen keyboard and I can push Ctrl-alt-delete and then log in as usual. Once I am in, I can run ctrl-alt-delete and it works fine. It is only at logon. I changed the ctrl-alt-delte settings and still nothing! I have spent way too long on this issue! Any ideas?

 

[bigmck]

I have seen this question asked, but none of them fit my problem. I am working with a laptop on the domain. Win7 Pro, 32 bit, new Lenovo laptop. When the computer starts up I get the log in screen, but ctrl-alt-delete will not work. I bring up the onscreen keyboard and I can push Ctrl-alt-delete and then log in as usual. Once I am in, I can run ctrl-alt-delete and it works fine. It is only at logon. I changed the ctrl-alt-delte settings and still nothing! I have spent way too long on this issue! Any ideas?

I am not sure what you mean exactly. When I boot the computer it goes all the way to the desktop and I do not have to hit Control-Alt-Delete. When it is asking for you to hit it?

 

[who922]

We are using a Windows server/active directory environment. When the computer first boots it comes to the Windows log on screen which asks you to enter ctrl-alt-delte so that you can log in. Ctrl-alt-delete will not work there at all with the keyboard. I have to put up the on screen keyboard and use the mouse to put in ctrl-alt-delete. Then I can log in normally. Any time ctrl-alt-delte is needed once you are logged in (task manager, password change, etc) it works fine.

 

[Britton30]

Hello who922, is the keyboard powering up at the log in screen? It may need a tweak in the BIOS since it is a new machine.

 

[bigmck]

We are using a Windows server/active directory environment. When the computer first boots it comes to the Windows log on screen which asks you to enter ctrl-alt-delte so that you can log in. Ctrl-alt-delete will not work there at all with the keyboard. I have to put up the on screen keyboard and use the mouse to put in ctrl-alt-delete. Then I can log in normally. Any time ctrl-alt-delte is needed once you are logged in (task manager, password change, etc) it works fine.

Give this a try, it sounds a bit weird but has worked with similiar problems. == If your USB keyboard is plugged into the back of the PC in a card, try plugging it in the front of the PC. There should be a USB slot in the front of the machine near the power button. Plug it in there and reboot.

 

[who922]

Those are both very good ideas, but....remember it's a Lenovo laptop. Possibly the BIOS answer might still be useable. What tweaks would you suggest?

 

[Britton30]

Those are both very good ideas, but....remember it's a Lenovo laptop. Possibly the BIOS answer might still be useable. What tweaks would you suggest?

Oh, laptop, right. I was thinking the BIOS has a setting to enable legacy USB, but in your case that shouldn't be the problem.

 

[Rissan]

Did you check the BIOS. When you check the setup, and look under keyboard setting make sure the checkbox for Swap FN with CTRL key isn't filled.