Ctrl key also presses letter "a"

loxy

New member
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Hi folks,

When I press the ctrl key on my laptop it sometimes behaves as if I've pressed the letter "a" as well, so it selects everything on the screen, or it types the letter "a". It happens with both the left and the right ctrl keys so I think it's something to do with software rather than a physical problem. It happens even in safe mode. It's more likely to happen when I press and hold the ctrl key than when I just tap it. I've tried uninstalling the keyboard driver and restarting they computer but that made no difference.

My system is
Toshiba Satellite L500D laptop
Windows 7 Home Premium 64 bit, with service pack 1

Any suggestions for how to fix it? Thanks in advance

Loxy

P.S. I don't know whether it's related but a few months ago I had BSOD problems caused by a USB driver
http://www.sevenforums.com/bsod-help-support/301722-bsod-toshiba-laptop-when-sleep-idle-while.html
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba L500 1XD
OS
Windows Home Premium x64
CPU
Intel(R) Core(TM) i3 M330 @ 2.13 GHz
Memory
4 GBP
Hard Drives
300 GB, partitioned into 2 x 150 GB. One partition for programs and OS, other for data.
Antivirus
Microsoft security essentials
Browser
Firefox
In most cases when a keyboard key or key function does not work correctly there is a hardware problem in the keyboard. If you can live with the problem just do what you have been doing to get around it. If not, consider replacing the keyboard. Its a little bit of a hassle on a laptop but the keyboard can be replaced. I did it on an Acer laptop a couple of years ago. The keyboard was relatively inexpensive (I bought a new one on E-Bay). Acer didn't have any instructions on how to replace it but there was a video on YouTube.

CLICK ME for youtube video on your model.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I doubt that I'll be of much help on your problem, but can you test with an external keyboard? Maybe you can borrow one from a friend. Also, how does the W7 native on-screen keyboard act? Does its Ctrl key work as expected?

Testing in the safe mode was a good idea. You might also work thru this:
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

I had to stop suggesting Toshiba laptops because the last 6 that friends/family purchased all had weird keyboard issues.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Thanks for the suggestions guys.

Windows onscreen keyboard doesn't suffer from the same problem. Nor does an external keyboard. So, for the short term, I can fix the problem by using an external keyboard.

@fireberd: At first I thought it was a hardware problem too. But then that wouldn't explain why both ctrl keys have the same problem (or would it?)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba L500 1XD
OS
Windows Home Premium x64
CPU
Intel(R) Core(TM) i3 M330 @ 2.13 GHz
Memory
4 GBP
Hard Drives
300 GB, partitioned into 2 x 150 GB. One partition for programs and OS, other for data.
Antivirus
Microsoft security essentials
Browser
Firefox
The left and right Crtl keys are indeed different, but they both send signals to a common (defective?) set of chips.

Replacing a Toshiba laptop keyboard is not too hard... just take your time and make use of the videos that fireberd linked to.

While you have it apart, you might want to clean the fan and vents... but don't let compressed air spin the fan too fast.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
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