Solved current update KB2871997 keeps 'reinstalling'

trinaz

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Had this issue with some other updates in the past but not sure how it was fixed. Update KB2871997 keeps trying to re-install even after it appears in recent updates...have run MS Fixit for updates by no change.

Is there a way to prevent this update from trying to re-install all day long ?

Thanks....TiminAz
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Pro 64bit SP1
CPU
AMD FX-6100 Six-Core Processor
Motherboard
M5A78L-M LX PLUS
Memory
2ea Corsair-1333MHz-PC3-10666-240-pin-CMX4GX3M1A1333C9
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NVIDIA GeForce GT 630 - 1023MB (EVGA)
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OnBoard Via High Def Audio
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Samsung 204B main - ASUS VS228 secondary
Screen Resolution
1920x1080 main - 1920x1080 secondary
Hard Drives
Samsung SSD 840 128GB Win7 Pro 64bit - Western Digital WDC 465GB - Seagate 640GB Sata B/U - Maxtor 500GB Sata B/U - Maxtor 200GB Sata
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Antec 650 watt
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Multiple case fans
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MS USB dual Wireless Keyboard - IntelliType Pro
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MS USB dual Wireless Mouse - IntelliPoint
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Bitdefender IS 2014
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Hauppaguge Win TV HVR-1250 (Model 22xxx, Hybrid ATSC/QAM)
Samsung HD103SI USB 1TB Desktop Drive - Backup & Disk Image storage
Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok Thanks...here's the files as I said in original post there are no error codes...only update KB2871997 installs but almost immediately Win Update says it's ready to install again ?

Have completed the following:
System Update Readiness Tool (SURT) installed without issues ( saw no option to 'run' SURT ) after install

SFC Scan - no issues

Windows Update Error Codes - no codes...just repeated attempts to install KB2871997 even after notice of successful install

CVB Log - attached

Thanks...TiminAz
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Pro 64bit SP1
CPU
AMD FX-6100 Six-Core Processor
Motherboard
M5A78L-M LX PLUS
Memory
2ea Corsair-1333MHz-PC3-10666-240-pin-CMX4GX3M1A1333C9
Graphics Card(s)
NVIDIA GeForce GT 630 - 1023MB (EVGA)
Sound Card
OnBoard Via High Def Audio
Monitor(s) Displays
Samsung 204B main - ASUS VS228 secondary
Screen Resolution
1920x1080 main - 1920x1080 secondary
Hard Drives
Samsung SSD 840 128GB Win7 Pro 64bit - Western Digital WDC 465GB - Seagate 640GB Sata B/U - Maxtor 500GB Sata B/U - Maxtor 200GB Sata
PSU
Antec 650 watt
Cooling
Multiple case fans
Keyboard
MS USB dual Wireless Keyboard - IntelliType Pro
Mouse
MS USB dual Wireless Mouse - IntelliPoint
Internet Speed
Cox Cable
Antivirus
Bitdefender IS 2014
Browser
FireFox Primary - IE 11
Other Info
Hauppaguge Win TV HVR-1250 (Model 22xxx, Hybrid ATSC/QAM)
Samsung HD103SI USB 1TB Desktop Drive - Backup & Disk Image storage
CheckSUR is depressing...
Code:
Summary:
Seconds executed: 346
 Found 5723 errors
  CSI Missing Deployment Key Total count: 5518
  CSI C Mark Deployment Missing Total count: 204
  CSI Missing Winning Component Key Total count: 1
With that number of Keys missing, I suspect more widespread corruption. and wouldn't even want to consider a manual repair.
Your best bet is a repair install - see the instructions here... http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
CheckSUR is depressing...
Code:
Summary:
Seconds executed: 346
 Found 5723 errors
  CSI Missing Deployment Key Total count: 5518
  CSI C Mark Deployment Missing Total count: 204
  CSI Missing Winning Component Key Total count: 1
With that number of Keys missing, I suspect more widespread corruption. and wouldn't even want to consider a manual repair.
Your best bet is a repair install - see the instructions here... http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

OK...going back and forth on repair install vs. clean install...have read Brinks tutorial a couple of times but am not clear on the following:

I have a 2009 original retail windows installation disk...however...I don't know if this is pre or post SP1...?

There is no mention on the original install dvd of SP1

If this is a pre SP1 installation disk...what procedure should I use in Brinks tutorial ? Do I have to mess with the slip stream versions...or do I just reinstall and then download/upgrade the SP1 SP from Microsoft ?

Thanks....TiminAz
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Pro 64bit SP1
CPU
AMD FX-6100 Six-Core Processor
Motherboard
M5A78L-M LX PLUS
Memory
2ea Corsair-1333MHz-PC3-10666-240-pin-CMX4GX3M1A1333C9
Graphics Card(s)
NVIDIA GeForce GT 630 - 1023MB (EVGA)
Sound Card
OnBoard Via High Def Audio
Monitor(s) Displays
Samsung 204B main - ASUS VS228 secondary
Screen Resolution
1920x1080 main - 1920x1080 secondary
Hard Drives
Samsung SSD 840 128GB Win7 Pro 64bit - Western Digital WDC 465GB - Seagate 640GB Sata B/U - Maxtor 500GB Sata B/U - Maxtor 200GB Sata
PSU
Antec 650 watt
Cooling
Multiple case fans
Keyboard
MS USB dual Wireless Keyboard - IntelliType Pro
Mouse
MS USB dual Wireless Mouse - IntelliPoint
Internet Speed
Cox Cable
Antivirus
Bitdefender IS 2014
Browser
FireFox Primary - IE 11
Other Info
Hauppaguge Win TV HVR-1250 (Model 22xxx, Hybrid ATSC/QAM)
Samsung HD103SI USB 1TB Desktop Drive - Backup & Disk Image storage
Your Win7 disc most likely is without SP1. A number of Web pages found by Google Search show 2011 as when SP1 became available. Slower 'net connections would prompt me to get the .iso file, maybe on a different computer, then use a burning program burn a DVD-R or DVD+R from that, it's a 1.9GB file. Don't just copy the file to the disc, won't work.
Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center
As for the slipstream, you'd have to get that file anyway.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft
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