cursor jumping (new hard drive)

tjgentz

New member
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HELP! We had to have a new hard drive installed in our HP Pavilion dv6 Notebook PC. Ever since then, the touch pad is way too sensitive and the cursor jumps all over the place. I am about to throw the laptop out the window! :mad:
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 x64-based PC
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, 2133 Mhz, 2
Need more info.
When they changed the hard drive, did they take and install a disk image, use the HP recovery program, or install W7 fresh?

Have you looked at the touchpad settings and tried tweaking them?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
I will talk to the repair guys and ask what exactly they did. As far as the touchpad settings, I have searched the control panel settings for mouse, etc. and cannot find settings for the touchpad.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 x64-based PC
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, 2133 Mhz, 2
I will talk to the repair guys and ask what exactly they did. As far as the touchpad settings, I have searched the control panel settings for mouse, etc. and cannot find settings for the touchpad.


Fluff out those System Specs. Here's how:

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor. Please add the word laptop or desktop to the “system manufacturer” block.

Provide full windows version info, such as provided by Speccy:
MS Windows 7 Ultimate 64-bit SP1

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.

=======================================

immediate solution is to use a mouse and when you type--do not rest your thumbs, fingers or palms on the touchpad area.

I'm going to go thru the steps of getting to changing some of those touchpad settings using my laptop which is not an HP.

Control Panel | Mouse |
You will see a dialog with 6 tabs.
The tab of greatest interest to you is on the right end and is labeled Device Settings

Next click on the Settings button.

You have now hit the motherlode of touchpad settings.

There is also a possibility that your system is not up to date.

Please use this procedure to make sure that you are current:
UPDATING YOUR WIN 7


ASSURE THAT YOU RECEIVE ALL UPDATES


WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK
button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.


INSTALL CRITICAL UPDATES

Check for Updates (left-hand column)
Install
ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.


DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!


INSTALL IMPORTANT UPDATES

Use the “critical update” procedure until all important updates are installed.

INSTALL OPTIONAL UPDATES

Use the “critical update” procedure until all optional updates are installed.

Under Optional updates you will be presented with a list of about 34 language updates.
You can hide those updates so that aren't continually notified of those updates. When you click on 34 optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.
UPDATE GOLDEN RULES
Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).

UPDATE IS HUNG –TAKING FOREVER

Hung is very doubtful unless you interrupted updates.

CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!

You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.

=============================================
=============================================


After all of these gyrations, let me know the status.

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My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
OH MY GOSH! I was in the middle of typing an extensive reply to you when my crazy cursor jumped and either sent my unfinished message or deleted it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7 x64-based PC
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, 2133 Mhz, 2
I sympathize Until I set my touchpad properties to switch off the touchpad when a mouse is connected, then my lazy hands were wrecking havoc.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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