Solved CURSOR ON WIRELESS MOUSE FREEZING AND COMPUTER

[cocod2]

Hi.. I have had this problem for about a week now....
I have a sony vaio windows 7 IE 8 Laptop that I love and it is only a year old.
in the past 5 days the cursor on my logitech wireless mouse freezes. The only way to get out of it is ctrl. alt. del and it goes to my home screen and I cancel and the cursor comes back.. sometimes I go for hours and it doesnt
freeze and then sometimes it freezes every 5 minutes. there are times when I ctl. alt delete and it goes to my screen and I have to manually shutdown as even if I touch the pad on my laptop I cannot close it.. and of course when the cursor freezes
the screen freezes too.

Just to let you know that there is nothing wrong with my battery or mouse
as I have another one just like it and it does the same thing

I contacted Sony Vaio and they came in by remote and put in a patch
and said that should do the trick. but it did not...

any ideas....

do you need more info and if so what else would help in this situation.

I also play some games and that is when I most get this. and I have
the flash 102..... the latest version. and my java is uptodate.

I should also say that at times my IE8 says not responding.....

thanx Coco.

p.s.I have a friend who is very computer savy and comes in by remote
to fix things on my computer and this is stumping even him..

 

[Commodore Pet]

Where do you have your transmitter/receiver plugged in on the front or back of your machine?

 

[Commodore Pet]

Sorry forgot you said laptop! Try moving the unit to a different usb port.

 

[cocod2]

little usb thing is on the side of laptop on right handside right near the front..... there are three ports on that side and I just moved it to the third one..
i have my cooling pad plugged in there too

 

[Commodore Pet]

Do you have a usb port on the right? (your mouse side)

 

[cocod2]

it is on the right
i have three ports on the right
it usually freezes when I play games
like jeopardy on facebook
or wheel of fortune as dumb as it all is
lol

 

[Commodore Pet]

Sorry, I must be losing it today!
Do you have the latest driver installed for your mouse from Logitech? Also I believe I just read here that a newer version of flash just came out.

 

[Commodore Pet]

Here is the Flash info.

http://www.sevenforums.com/browsers-mail/311-latest-version-adobe-flash-player.html

 

[cocod2]

I don't know what you mean by latest driver
I have the same mouse since I got the laptop
June 2010....

and the latest flash is 102.......
and i have that

how would i look in my computer for latest driver although i dont think that applies...since it is the same mouse since i got the computer and where do I look for flash....

also it just started happening

am i confusing you lol

 

[cocod2]

thanks for the link for flash player
could you tell me where I look in my control panel to find out what I have then I could tell you.. I believe I have it.

 

[Commodore Pet]

What is the model # of your Logitech mouse? It should be on the mouse.

 

[Commodore Pet]

Here is my path at the top of the picture.

 

[cocod2]

LOGITECH M305
But I have another laptop with a Logitech (different type of wireless logitech)
and I put it in my laptop and it still happened

 

[cocod2]

I know I am 64 bit
when I do the new Java I do both
32 and 64... it asks for it

 

[Commodore Pet]

You have the 32 bit version of Flash installed, which is quite normal. If you follow the link I posted, you can get the upgrade to the latest version. Your version is newer but not the newest.

I will try and find you a link for a new mouse driver. As Logitech (or any company) make improvements they will update the driver. What worked fine in 2010 may not be compatible after several Windows 7 updates such as SP1 and a newer driver is required.

 

[Commodore Pet]

Here is the Logitech link.

Wireless Mouse M305

 

[cocod2]

thank you
I installed the new adobe flash
what do I do with the link on the logitech mouse you just sent me.\

 

[cocod2]

I dont know what to do with the link for the logitech...
and when I spoke to logitech 2 days ago
they should have done this for me when they
came in by remote.........

and all they are doing is sending me a new mouse....
sighhhhhhhhhhhhhh

 

[Commodore Pet]

For some reason the "Download Software" button does not appear to work. However, if you look under tip and click on 32 or 64 bit operating system the download will start. To check what version of the operating system you have, look at the picture.

 

[Elixxir]

Hi.. I have had this problem for about a week now....
I have a sony vaio windows 7 IE 8 Laptop that I love and it is only a year old.
in the past 5 days the cursor on my logitech wireless mouse freezes. The only way to get out of it is ctrl. alt. del and it goes to my home screen and I cancel and the cursor comes back.. sometimes I go for hours and it doesnt
freeze and then sometimes it freezes every 5 minutes. there are times when I ctl. alt delete and it goes to my screen and I have to manually shutdown as even if I touch the pad on my laptop I cannot close it.. and of course when the cursor freezes
the screen freezes too.

Just to let you know that there is nothing wrong with my battery or mouse
as I have another one just like it and it does the same thing

I contacted Sony Vaio and they came in by remote and put in a patch
and said that should do the trick. but it did not...

any ideas....

do you need more info and if so what else would help in this situation.

I also play some games and that is when I most get this. and I have
the flash 102..... the latest version. and my java is uptodate.

I should also say that at times my IE8 says not responding.....

thanx Coco.

p.s.I have a friend who is very computer savy and comes in by remote
to fix things on my computer and this is stumping even him..

My cursor did not freeze, but it went crazy after one year of use.

Solution: I disabled TouchPad. Then, I went into Msconfig and unchecked the TouchPad program. Try it.