Custom Builds w/Gigabyte boards freezing on startup screens

[edwardscomp]

Computer specs 1: GA-H87M-D3H board, Intel I7-4790 processor, Kingston 16gb memory, 2 Western Digital RE 1tb drives, running Windows 7 Pro 64bit

Computer specs 2: GA-B85M-D3H board, Intel I5-4440 processor, Kingston 8gb memory, Black Edition Western Digital 500gb harddrive, running Windows 7 Pro 64bit


Over the past month I have had issues with machines starting to freeze on the start-up screen (when the splash screen comes up with Gigabyte's brand). The computers run for almost 3 days straight after being built with no problems. 2 machines with the B85M board & the other with the H87M board have been running for over a month and have just started freezing on the splash screen. Scanned the harddrives and no virus or type of Malware has been found. Bios on both boards were flashed/updated to the newest versions, all hardware have past tests and show no sign of damage or corruption. Unplugged the optical drive and the harddrive on both machines and still froze on start-up screen, tried to boot into safe-mode and still frozen on start-up screen.

On the non-raid boards (B85M) I was able to unplug the SATA cable from the harddrive (keeping the power still plugged into the drive), enable the "hot-plug" option in the bios, boot from a windows 7 cd, and during boot up plug the SATA cable back into the harddrive and bypass the startup screen, then I ran a windows repair and operations returned to normal. It looked like a fix for a while then the issue started to come up again.


I'm on machine 5 of doing this and I'm starting to wonder if there could possibly be a compatibility issue. Technically there shouldn't be since Gigabyte boards have the same chipset as the Intel boards, but I've run out of options at this point.

 

[matts6887]

I dont seen this mentioned above; but have you tried clearing the bios by removing the cmos battery; and then reinstalling the battery to see if that does anything to solve this? If you try that and it does nothing; then at this point i would have to say it probably is some sort of compatibility issue with the hardware you have. Keep in mind that just because gigabyte boards may have the same chipset as intel boards do; they could be programmed differently which might be why there is some sort of issue happening here.