cycilic redundacy error OX80070017 when using restore disc for new HD

Jacquie

New member
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Hello I hope you can help me, I also have a redundancy error.I am not computer smart.I am trying to install my new hard drive.My computer came with a recovery,restore disk,a windows 7-64 bit custom image disc 1 and another disc number 2 and a windows 7 home premium disk.Amd DVD drivers disc,and a Afterburner disc. When i tried to use the custom discs it got all the way to the end then error message came up Data error cyclic redundancy check failed #OX80070017 ,If I try to re install from the windows 7 disc it wants me to install drivers, I have no clue what drivers it wants.I contacted the support person for my computer,and only was told go look on YouTube. so I am lost If you could please help me and be understanding, I would be forever grateful for the help.Thank you

This is the only imformation I have on my comp
Hard drive WB Caviar blue 500gb sata lll brand new WD5000AAKX
Cpu intel =AMD A63650 2.6ghz Quad ATI 6530D
Video card ATI6570 1GB GDDR3 Ct APU 6630D2
ASROck-A55M-HVS
 

My Computer My Computer

At a glance

not sure my recovery disks says windows 7 pre...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
not sure my recovery disks says windows 7 premium 64
Motherboard
ASRock
Hard Drives
just bought new wd blue
how can i use

If I cant get it to recover onto the brand new out of the box HD then how can i use a diagnostic disk to check the hard drive?
 

My Computer My Computer

At a glance

not sure my recovery disks says windows 7 pre...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
not sure my recovery disks says windows 7 premium 64
Motherboard
ASRock
Hard Drives
just bought new wd blue
The maker's diagnostics run on blank HD's too, to confirm its condition.

But since its new I'd first work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums.

Drivers prompt almost always means bad installation media. Try a fresh one provided.


Please forgive me but I have become confused, Bad instalation media? try a fresh one provided,hum what fresh one and do I find a fresh one in the other forum?
 

My Computer My Computer

At a glance

not sure my recovery disks says windows 7 pre...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
not sure my recovery disks says windows 7 premium 64
Motherboard
ASRock
Hard Drives
just bought new wd blue
Im sorry

Im sorry I forgot to quote what you wrote,I swear my crashed old hard drive took my brain with it.Have you ever had so much input that you didn't understand, that now nothing makes sense that's where I am.I will go to the forum thread you suggested and thank you.
 

My Computer My Computer

At a glance

not sure my recovery disks says windows 7 pre...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
not sure my recovery disks says windows 7 premium 64
Motherboard
ASRock
Hard Drives
just bought new wd blue
Don't worry Jacqui, just get some rest and come back to it when you are ready to tackle it. This isn't work any of us should be doing when we're tired or frustrated.

Once you're ready then click this blue link to start on the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums.

If there are any steps you don't understand, even all of them, feel free to ask back until you can perform each step and let us know what happens.

You had mentioned that you got a request for drivers, which often means that the installation media is bad. But it could be that the disk you have is dirty or scratched so make sure its clean and unscratched or wipe it gently with a soft clean wet cloth. If that error does not go away we can help you download Win7 and burn it to disk.

Let us know how this goes. We are here to help you, every step of the way if necessary.
 
Fixed

Thank you theog and gregrocker.checked hard drive it was good,took all my disks and figured what did I have to lose and cleaned them all with water and a soft cloth,I had cleaned them before but I must have done a bad job of it.Cleaned them dried them off put them in and low and behold it worked I almost fell off my chair.now If I ever get all 180 Window updates downloaded Ill be doing great.Now my only issues is what good free program to use for anti virus and find drivers,But I wanted to thank you for your kindness and all your help.
 

My Computer My Computer

At a glance

not sure my recovery disks says windows 7 pre...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
not sure my recovery disks says windows 7 premium 64
Motherboard
ASRock
Hard Drives
just bought new wd blue
Jacquie iit sounds like you used a preSP1 installer. The http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164 tutorial provides the
Latest which saves hours of Updating.

Be sure to follow the steps in reinstall tutorial which pertain to driver, and recommendations for the tools and methods that work best for Win7. You'll get and keep a perfect install if you stick with the steps, tools and methods in the tutorial. A million users have done so without a single complaint.
 
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