Solved Daily BSOD's playing League of Legends, Error 0x8000000000000002

[Sorith]

Hello,

I keep getting BSOD's multiple times per day and they all happen while playing League of Legends. I am looking to try and find a solution to this problem.

I have run windows update and all drivers seem to be up to date.

Please inform if you have any suggestions what might be causing this.

Thanks a lot

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Windows 7 64 bit - Clean install -full retail version
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EDIT: Added new mini-dump files

 

[zigzag3143]

Hello,

I keep getting BSOD's multiple times per day and they all happen while playing League of Legends. I am looking to try and find a solution to this problem.

I have run windows update and all drivers seem to be up to date.

Please inform if you have any suggestions what might be causing this.

Thanks a lot

--------------

Windows 7 64 bit - Clean install -full retail version

No DMP files included in the upload. Please try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[seth500]

deleted

 

[Sorith]

There are no files in the mini-dump so unfortunately I believe I will have to wait till the system crashes again.

Thanks for the reply =)

-Ben

 

[Sorith]

Ok, I uploaded the Mini-dump file. Hope this helps

 

[zigzag3143]

Ok, I uploaded the Mini-dump file. Hope this helps

It does, enormously.


*ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT 2005).

 

[Sorith]

Ok I updated it and lets hope it works.

Thanks a lot =))

 

[zigzag3143]

Ok I updated it and lets hope it works.

Thanks a lot =))

It will help. Good luck

 

[Sorith]

Ok I updated it and lets hope it works.

Thanks a lot =))

It will help. Good luck

----

So it seemed to be working fine yesterday, no more BSOD's throughout the day and all was well. Then today came and while I was playing league of legends I received two BSODS within about a 25-30 minute windows.

I attached the minidump files. (minidumpfile.rar) If there is anything else that you need that could help solve this let me know.

Thanks

Ben

 

[Sorith]

Occurred again:/ while playing league. Has been starting to occur a lot more frequently

 

[Sorith]

Crashed again:/ seems to be a different error but not sure. Mini dump attached.

 

[zigzag3143]

Crashed again:/ seems to be a different error but not sure. Mini dump attached.

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[Sorith]

----
Edit:
****Running MemTest now, 3 passes and no errors so far ***


I ran the windows 7 memory diagnostic and it found no errors. I am not sure if it works the same as memtest?

This BSOD appeared (they all happen while playing League of Legends) and was not sure if it was caused by memory. Had a different error code.

I attached the minidump. Thanks, will run memtest if this has to do with memory to:/

 

[Sorith]

As far as Driver Verifier goes, once its enabled and if it does crash, how can I narrow down what driver it actually is?