Deep Infection?

[richlars]

I am just short of doing a clean install of the system. With the help of Layback Bear over in General discussions I have got my machine running better than it was, but there are still signs that things are not as they should be. I built this machine to be a screamer, but I am not a gamer so what I do should not be a burden at all.

What I have done:
Uninstalled all IOBIT and Norton products. (This in itself really sped things up)
Installed MSE and MalwareBytes Pro.
Run full system scans with both MSE and MB along with SFC/Scannow. All scans showed everything to be peachy.

What is happening:
the biggest problem has been with my browsers. Chrome runs by far the best, but still is slow and not fining pages I know should be there. IE just sits there if I paste an address in the bar, I can search to sites, but links may or may not work and sometimes opens a new tab and other times opens a new window. Totally erratic behavior. I have not tried Firefox but I am fairly certain it would give similar results.
Programs are just not as snappy as they should be and when you are in an "open file" mode the search window inconsistently flashes from arrow to hula-hoop.
The device manager window flashes about once a second. I have two USB Controllers Under Unknown devices with yellow warnings. One is located on PCI bus 3 and the other on PCI bus 6. Iacan delete them but they pop uo again on reboot.

I get no error messages or warnings.

What I have learned:
The very things I was paying good money for for system protection have been my worst enemy.

Any suggestions before I wipe the system and start over would be greatly appreciated.

 

[ICIT2LOL]

Well seems you have done most but give these a try http://www.sevenforums.com/tutorials/433-disk-check.html


http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer


http://www.superantispyware.com/

and why not this TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US you have to look hard for the ref

 

[richlars]

WOW!!! That really helped a lot I ran the disk check and that did find a few problems, I then ran the adwcleaner and hope I did it correctly. I first ran the search, and then ran it again using the delete option. I installed superantispyware and ran a scan and found 122 problem, mostly tracking cookies.
Your not kidding about the TDSSKiller download ref being hard to find. But I eventually found it and ran it but it came up clean.

The difference in my browsers is amazing. There are a few issues remaining. Chrome is running very well, but I will have to give it some time to see if one problem persists. I had forgot to mention that if I have had chrome open for a while or had a lot of tabs open, when I would exit out it would freeze my machine for up to 10 minutes.
I don't know if I have just not used IE for a long time and not doing things right, but the address bar seems broken. If I type or paste and address in, it just sits there. Suggestions pop up but again if I click on one it still just sits there. But if I begin with a search it does very well and opens links now where it did not before.

Thank you very much ICit2lol

 

[VistaKing]

AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose

:ar: Click the Search button

:ar: Upload the AdwCleaner[Rn].txt in your reply.

   Note

The log file is at C:\AdwCleaner[Rn].txt

 

[VistaKing]

If anything is found run AdwCleaner again

AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose

:ar: Click on Delete and confirm the prompt.

:ar: Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


To Remove AdwCleaner program from your PC

:ar: Right click on adwcleaner.exe choose Run as administrator to run the tool.

:ar: Click on Uninstall, then confirm with yes to remove this utility from your computer.

When you're back on the Desktop run this program


Download Junkware Removal Tool Junkware Removal Tool Download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

TFC

Download TFC below

Download link :ar: http://oldtimer.geekstogo.com/TFC.exe

Drag the TFC.exe from your Downloads folder to the Desktop

Right click on TFC.exe and choose

Click on the Start button

When its finished it will ask you to restart your PC if it doesn't restart manually .

   Note

Make sure all of the windows are closed

 

[richlars]

Thanks! Here is the resulting file.

 

[VistaKing]

Run AdwCleaner again and click Delete button .

 

[VistaKing]

Download

HitManPro

32-Bit Version OS :ar:
Download



64-Bit Version OS :ar:
Download



:ar: Save to the Desktop

:ar: Right click on HitmanPro.exe and choose Run as administrator

:ar: When HitmanPro opens up click on the Next button

:ar: Click on No, I only want to perform a one-time scan to check this computer on the Setup page . Click Next once done .

:ar: Let it scan the PC once its done Click Next

:ar: Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer then click Next

 

[richlars]

Thanks VistaKing! Hopefully I have everything. I was a bit confused by the hitmanPro results screen which said "No Threats found" and then underneath that said Threats found: 780. But here are the resulting files...

 

[richlars]

Yo are the man! IE will now open links from e-mails and the address bar works. Chrome will need some time to test, but I did open several tabs and then shut it down and boom it was gone whereas before it it would hang for at least a second or two. And it got worse as time went on.
Thanks tons for your help!

 

[Layback Bear]

This might help those that are helping richlars. Previous Thread.

http://www.sevenforums.com/general-discussion/295863-iobit-premium-services.html

 

[richlars]

Layback Bear, Thank you very much for steering me here. Between ICit2lol and VistaKing I think we have it nailed. Things seem to be running as they should be. I can't believe the difference!

Looking back, the best advice I could offer to anyone is to trust you guys. IOBIT, as I have been thinking about it may have a long term plan to rip off people as much as possible. It seems like a very good tool for a while, and then it is almost like they steer you to call their premium service. The first time it steered me to IYOGI which I suckered in for. That was a costly mistake. This last time they had their in-house US based support which was more appealing, but the script sounded just like IYOGI without the Indian accent.

I really appreciate you Gurus at Seven Forums. It takes effort on our part to follow your instructions, but it is tons better than letting some unknown character take remote control of your computer. Plus you learn tons as you do it.

Thank you very much, Rich

 

[ICIT2LOL]

WOW!!! That really helped a lot I ran the disk check and that did find a few problems, I then ran the adwcleaner and hope I did it correctly. I first ran the search, and then ran it again using the delete option. I installed superantispyware and ran a scan and found 122 problem, mostly tracking cookies.
Your not kidding about the TDSSKiller download ref being hard to find. But I eventually found it and ran it but it came up clean.

The difference in my browsers is amazing. There are a few issues remaining. Chrome is running very well, but I will have to give it some time to see if one problem persists. I had forgot to mention that if I have had chrome open for a while or had a lot of tabs open, when I would exit out it would freeze my machine for up to 10 minutes.
I don't know if I have just not used IE for a long time and not doing things right, but the address bar seems broken. If I type or paste and address in, it just sits there. Suggestions pop up but again if I click on one it still just sits there. But if I begin with a search it does very well and opens links now where it did not before.

Thank you very much ICit2lol

No probs Rich as VK suggested ADW I always reboot after it deletes and I keep a copy in my Downloads folder for future use
Yes mate steer well away form the super tune up stuff it is crap excepting CCleaner of course.

 

[VistaKing]

Remove any unwanted extensions inside Chrome by clicking on the three horizontal bars button on the far right side . Then click on Settings choose extensions and remove any of them you don't need .