Solved Deleted shortcut link to screen saver is causing a problem on Windows

Martin74

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I installed a screen saver shortcut link and subsequently deleted it a short time later after a driver update solved the power save problem. Now, however, when I click on "Troubleshooting" on the control panel, a box with the following message appears: " Windows cannot find 'C:\Windows\System32\rundll32.exe' Make sure you typed the name correctly, and then try again"

If I click on 'OK' in the box, Windows Explorer stops working for a short while. If I just close the box nothing happens.

Can anyone help me with this small annoyance?

Martin
 

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Windows 7 Pro 64 bit running Firefox and Thun...Intel core i5 4440931 GB Seagate ST1000DM & DDR3 8192 MBDell E197FP on Intel HD Graphics 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Pro 64 bit running Firefox and Thunderbird - Windows Internet Explorer 11 disabled
CPU
Intel core i5 4440
Motherboard
AsusTek B85M-G
Memory
931 GB Seagate ST1000DM & DDR3 8192 MB
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Dell E197FP on Intel HD Graphics 4600
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ATAPI iHAS324 Cd Rom Device
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AVG
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Firefox
Does C:\Windows\System32\rundll32.exe exist? Unlikely to be really missing as it's a critical system file.

If it's not there, see if you can run sfc /scannow from a Elevated Command Prompt to fix it.
 

My Computer My Computer

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Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
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2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
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PLDS DVD-RW DH16AERSH
Resolved - Deleted Shortcut Link to Screen Saver ...

Many thanks for your help, Ztruker. I've now fixed the problem - my PC (Asus Win 7 Pro 64 bit) has carried out a repair/reinstatement of rundll32 which I now realize I had inadvertently deleted (!) and binned. The shortcut link was blameless! (I ran sfc /scanfile=C:\Windows\System32\rundll32.exe - repaired instantly)

Thanks again
Martin
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bit running Firefox and Thun...Intel core i5 4440931 GB Seagate ST1000DM & DDR3 8192 MBDell E197FP on Intel HD Graphics 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Pro 64 bit running Firefox and Thunderbird - Windows Internet Explorer 11 disabled
CPU
Intel core i5 4440
Motherboard
AsusTek B85M-G
Memory
931 GB Seagate ST1000DM & DDR3 8192 MB
Graphics Card(s)
Dell E197FP on Intel HD Graphics 4600
Hard Drives
ATAPI iHAS324 Cd Rom Device
Antivirus
AVG
Browser
Firefox
Glad you got it working. Take care.
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
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