Dell Bluetooth not working after upgrading

T

takenaback

New member
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My wife has a Dell studio 1555 laptop and the Bluetooth 370 adapter doesn't appear to be working after upgrade to Windows 7. It won't recognise external devices. I've downloaded drivers that I thought might be the problem but to no avail.
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
Other Info
Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000
where did you download the drivers?
does your computer have a dedicated button that enables/disables bluetooth?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Apple 17" iMac MA199LL (Early 2006)
OS
Windows 8 Pro (32-bit)
CPU
1.83GHz Intel Core Duo
Memory
2GB 667MHz DDR2 SDRAM (PC2-5300) (upgrade)
Graphics Card(s)
ATI Radeon X1600 with 128MB GDDR3 memory
Monitor(s) Displays
17-inch TFT active-matrix LCD, millions of colors
Screen Resolution
1440 x 900
Hard Drives
Hitachi 320GB HDT721032SLA360 7200RPM SATA II (upgrade)
Keyboard
Microsoft Wired Keyboard 600
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
4 Mbps
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
WEI:
Base Score: 3.9 Processor: 4.4 Memory 4.7
Graphics: 3.9 Gaming Graphics: 4.1 Primary HD: 5.9
Downloaded drivers from Dell website and my WiFi switch is on the keyboard but that's not the problem. Any other thoughts?
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
Other Info
Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000
bump.

I still haven't solved this problem and I was hoping to attract more possible solutions by bumping it. Going to call Dell Monday because I think I may have a dodgy blue tooth adapter which coincidentally stopped working after Windows 7 upgrade.
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
Other Info
Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000

My Computer

Computer Manufacturer/Model Number
Self-built
OS
Win7 x64 RTM
CPU
AMD Penom II X2 550 @ 3.575 GHz
Motherboard
Asus M3N72D
Memory
4GB Kingston PC8500
Graphics Card(s)
PNY Nvidia 9800GT 1GB
Monitor(s) Displays
24" Acer X233H LCD
Screen Resolution
1920x1080
Hard Drives
3 Western Digital Caviar WD5000AACS in RAID5
PSU
Antec Earthwatts 500W
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