Dell laptop not connecting to internet

[JohnnyScience]

Getting the following errors when trying to connect to the internet. It was working fine at first after initial clean install and stopped after some updates.

I can’t seem to attach on mobile I’ll add a screen shot later when I get home.

 

[samuria]

Open a cmd prompt type


ipconfig/all


post results any yellow triangles in device manager like ethernetcard?

 

[JohnnyScience]

Ok I ran that and here's a screen shot.

Also, there are no yellow ! in device manager under network, but I am getting was getting these other errors

But oddly enough it now has seemed to fix the problem after sitting dormant for the last 2 weeks lol this technology is just always totally un-explainable sometimes lol

I guess I'm gtg for now. Thanks for the help.

Ugh now I can't attach pics because of a stupid security token - why is technology such a pain in the AS*!!

Dropbox - Photo Jun 06, 12 16 35 PM.jpg

Dropbox - Photo Jun 06, 12 16 48 PM.jpg

Dropbox - Photo May 24, 10 50 05 PM.jpg

Do you see anything that needs to be fixed?

 

[JohnnyScience]

Ok this is really beyond frustrating.


So after it started working just fine out of the blue the last time, it has now begun to be really difficult.


I went to mcdonalds the other day and connected just fine. Then I bring it home and no dice.


It will connect to my home wifi, but I get a yellow ! and can't connect to the internet


Then I tried to go to back to Mcdonalds and it connects with no yellow ! but I can not actually browse anything or even bring up mcdonalds terms of service.


WTF is the problem here, this is ridiculous I have this much problem connecting a laptop to the internet in 2018.

 

[samuria]

I cant see your dropbox post its gives 404 error no file you can select txt in a cmd prompt and post as txt click top left on the word cmd prompt then edit to select and copy

 

[JohnnyScience]

Hmm. Hopefully this works:









I don't get so so much stuff says disconnected? What makes even less sense is it's worked fine at least at one point.

 

[samuria]

Disable ipv6 on all adapters as it not used unless you use homegroup but it creates loads of tunnels adapter remove all then

• Open Start Menu
• Type In: Device Manager
• Select Device Manager
• Click the View menu from the top
• Select Show Hidden Devices (Must be check before continuing)
• Scroll down and expand Network Adapters
• Right-Click a duplicated Microsoft 6to4 Adapter or Microsoft ISATAP Adapter
• Select Uninstall
• Click OK for the pop-up warning message
• Repeat and repeat for each of the unwanted duplicated adapter
• Close Device Manager when finish

Does the port on the router show the cable connected?


The problem is often a side effect of runing vpn as a test disable or remove vpn see if that cures it

 

[JohnnyScience]

There are 4 different Microsoft ISATAP Adapters, 1, 2, 3 & 4


Which one(s) should I disable?


So if I plan on using a VPN, what is the solution to fix this with that in mind?

 

[samuria]

Get rid of all the adapters. The VPN is a test to see if that's the problem or at least rule it out its often a setting in the VPN as it's not seeing cable as a connection. Cable would normally go straight out but with VPN it doesn't it goes via VPN but that's not seeing it as it's looking for wireless

 

[JohnnyScience]

Ok so wait, I was trying to connect to the wifi, you're saying to physically plug it into the router to see if I get access?


I deleted all 4 of those & even restarted and tried to use the wizard to push through and connect to the internet, but still no dice.


What next?

 

[samuria]

Did you remove VPN often if you install VPN with both interfaces connected it sets it up correctly

 

[JohnnyScience]

Sorry I'm confused, you're saying I need to re-install the VPN while it's hooked up to a hard-wired ethernet cable?


This will configure the wifi adapters properly for the VPN then?