Dell Studio 1747 BSOD

[RavyDavyGravy]

Hi,

My laptop's just started playing up...three times in three days now I've had BSOD's.

Please find attached the .dmp files, any help gratefully received.

Regards,

Dave

 

[fimble]

ZoneAlarm firewall is the cause of all three of your BSOD's

Uninstall then run the ZoneAlarm remover to clear up any leftovers.

AVG is also notorious in causing BSOD's on some Winows 7 systems. If BSOD's continue after ZoneAlarm removal, suggest uninstallng AVG, afterwards run the relevant AVG Remover for your system in Safe Mode. Download BSOD friendly Microsoft Security Essentials as its replacement.

Try to find updates for these older drivers from your PC or mobo manufacturer, or through links:

BCM42RLY.sys Wed Jul 08 01:34:55 2009 Broadcom PCI Network Adapter
bcmwl664.sys Wed Jul 08 01:45:04 2009 Broadcom 802.11g Network Adapter

CtClsFlt.sys Mon Jun 15 06:06:41 2009 Creative Camera Driver

PxHlpa64.sys Wed Jun 24 00:16:35 2009 Sonic CD/DVD driver (used by many different CD/DVD programs, see list)

Rt64win7.sys Wed Jun 23 10:10:45 2010 Realtek LAN RTL811

 

[RavyDavyGravy]

Thanks for the quick reply fimble. I've removed ZoneAlarm, and will give the remover a go.

If that does cure things, any options for a stable replacement?

Dave

 

[fimble]

Windows 7's own firewall is well up to the job and a hell of a lot better than what may be remembered from the XP era