Dell XPS 15 BSOD when trying to go on Sleep

[meeyaoon]

Hi,
My Dell XPS 15 undergoes BSOD when trying to put it in sleep by closing the lid. The computer fails to go to sleep and the heatsink fan keeps running. One of the BSODs were caused by Netwns64.exe, I had therefore updated the intel wifi drivers but other BSODs were caused by NTOskrnl.exe. I would appreciate any help.

The dump files are attached.

Thanks

Sanjay
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[zigzag3143]

Hi,
My Dell XPS 15 undergoes BSOD when trying to put it in sleep by closing the lid. The computer fails to go to sleep and the heatsink fan keeps running. One of the BSODs were caused by Netwns64.exe, I had therefore updated the intel wifi drivers but other BSODs were caused by NTOskrnl.exe. I would appreciate any help.

The dump files are attached.

Thanks

Sanjay
-------

I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows