Dell XPS 8500 Won't boot into safe mode or boot at all.

[spyslayer]

Hi,

Dell XPS 8500 Won't boot into safe mode or boot at all. i tried to run DELL diagnostics but the whole PC just went dead halfway.


pl advise. thanks!

 

[MoxieMomma]

Hi:

I am no geek or expert (just another home user).
But if you can't even get into the F12 Dell diagnostics, it sounds like catastrophic hardware failure.

But you might try this tutorial:
Windows 7: Troubleshooting Windows 7 Failure to Boot

Is it under warranty?

Hope this helps,

 

[fireberd]

Dell PC's do a Power On Self Test (POST) when first powered on. Do you get any error (error code) there? If you get any code post it as I have a Dell error code listing.

Can you press F2 and enter the BIOS?