Dell XPS L321x trackpad issues

[splodgebob]

Hi all,

I am having intermittent trackpad issues on Windows 7 with my Dell XPS L321x ultrabook with the trackpad freezing mid-use or not being responsive after turning on the laptop (requiring multiple reboots to resolve).

The freezing is sporadic which makes me think that it is a possible driver issue - I'm using a slightly older version of the trackpad drivers which seem to make the problem occur slightly less frequently compared to the most up-to-date ones.

Can anyone advise how I might identify the exact problem and correct it?

Thanks

 

[maxie]

Hi Welcome to Seven Forums .. Which Driver are you using ? ...

Where did you get the Driver from ?

Have you tried the Latest Driver from the Dell Website .. ?

 

[splodgebob]

Hi,

I'm currently using driver version 2.3.6.33 from the Dell website, there are newer ones available but I found that they were less reliable.

Are there any other reasons why this problem might be occurring?

Thanks

 

[maxie]

It could be faulty .. Did you Install the Chipset Driver from the Dell Website ? ....